FAQ - Canvas Studio

Recording & Manage Media

Uploading

Embedding Media in Courses

Insights

Downloads

Deleted Media

Can deleted media be recovered?

Quizzes

Record and Manage Media

How long can I record?

Screen Capture

There is no limitation on how long you can record. However, our team’s recommendation is to record in increments of 15 minutes or less. Recording and uploading is resource intensive. Longer recordings may fail to upload. If a recording fails to upload, it cannot be recovered.

Webcam

Source: How do I record video with webcam in Studio?

You can record any length recordings, but the recommendation from Canvas 5 minutes or less.

Can failed recordings be recovered?

No. If a recording fails to upload, it cannot be recovered.

Can deleted media be recovered?

No. We recommend creating a collection to store media temporarily before deletion. Once you are certain, you no longer need the media, proceed with deletion.

Source: How do I create a collection?  | How do I move media to a collection?

Uploading

Why did my file fail to upload?

Source: Studio Supported Formats

Some files may fail to upload due to how the file is encoded. If a file fails to upload, try converting it to another format, such as .mp4. This format tends to upload more consistently.

Embedding Media in Courses

Where is the external tools menu?

Source: How do I used Studio in the Rich Content Editor?

Default Rich Content Editor

If using the default editor, Studio is located in the External tools (2) menu.

Default Rich Content Editor

Enhanced Rich Content Editor

If using the enhanced rich content editor, click the Plug icon. Studio is referred to as an App when using this version of the editor.

Enhanced Rich Content Editor

Insights

Is the data in Insights correct?

Yes, Canvas affirms that viewing activity capture in insights is correct?

Are there other methods to track student activity on media?

There are no other reporting methods, but instructors could embed a video quiz or require students to comment on media.

Downloads

Are media downloads tracked?

No. This has been submitted as a feature request. You can vote for this feature to be added by visiting the idea submission at https://community.canvaslms.com/t5/Idea-Conversations/Canvas-Studio-Downloads-Tracking/idi-p/402039

Quizzes

Why aren’t Studio quiz grades displaying in the gradebook?

Source: How do I post Studio quiz results to the gradebook?

Studio quizzes can be set to be ungraded or graded. If you want a Studio quiz to be graded, it must be deployed as a graded assignment.

Details

Article ID: 67570
Created
Thu 9/3/20 11:49 AM
Modified
Tue 9/15/20 11:21 AM

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