Available to
Faculty, Staff
Overview
Follow these steps to connect remotely between an ECU-managed macOS workstation and an ECU-managed Windows workstation.
Please note:
- Access permitted for ECU-justified tasks between ECU-managed computers only.
- First submit the Remote Access privileges service request.
- After approval, the following changes are made to your device to ensure connectivity:
- Sleep is disabled when connected to power.
- Closing the lid does not put a laptop to sleep.
- If needed, manually put your device to sleep through Start >> power options menu.
- Hibernate is disabled.
Connect Windows 11 to Windows 11
Step 1
Submit a Remote Access Privileges service request. Once approved, follow the steps below.
Step 2
Open the Windows App on your macOS device. You can typically find the Windows App in the Applications folder using one of the following methods:
- Click the Finder icon in the Dock, then navigate to the Applications folder.


- If you do not find the Windows App.app in the Applications folder, open the Self Service app in the dock.

Step 3
Click install below the Microsoft Windows App icon located in the Applications for Faculty and Staff section. Wait for the app to be installed.

Step 4
Open the app and proceed through any privacy prompts you encounter.
Step 5
Make sure the Devices section is active. Click the plus sign + (screen, upper right). Then click Add PC.

Step 6
In the Add PC dialog box, enter the name or IP address of the PC to which you are connecting. Other info include:

- Credentials: Ask when required
- In the General tab
- Friendly name: keep blank
- Group: Saved PCs
- Gateway: No gateway
- Check the Reconnect if the connection is dropped option.
- Click the Add button.
Step 7
When the Windows app is able to communicate with the PC, the Enter Your Credentials dialog box opens.
- Enter your ECU username as AzureAD\your-username@ecu.edu (replace your-username with your ECU PirateID username).
- Enter your 15-digit ECU password.
- Click Continue.
