Tutorial - Connect Remotely | macOS to Windows

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Available to

Faculty, Staff

Overview

Follow these steps to connect remotely between an ECU-managed macOS workstation and an ECU-managed Windows workstation.

Please note:

  • Access permitted for ECU-justified tasks between ECU-managed computers only.
  • First submit the Remote Access privileges service request.
  • After approval, the following changes are made to your device to ensure connectivity:
    • Sleep is disabled when connected to power. 
      • Closing the lid does not put a laptop to sleep.
      • If needed, manually put your device to sleep through Start >> power options menu.
    • Hibernate is disabled.

Connect Windows 11 to Windows 11

Step 1

Submit a Remote Access Privileges service request. Once approved, follow the steps below.

Step 2

Open the Windows App on your macOS device. You can typically find the Windows App in the Applications folder using one of the following methods:

  • Click the Finder icon in the Dock, then navigate to the Applications folder""
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  • If you do not find the Windows App.app in the Applications folder, open the Self Service app in the dock.
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Step 3

Click install below the Microsoft Windows App icon located in the Applications for Faculty and Staff section. Wait for the app to be installed.
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Step 4

Open the app and proceed through any privacy prompts you encounter.

Step 5

Make sure the Devices section is active. Click the plus sign + (screen, upper right). Then click Add PC.

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Step 6

In the Add PC dialog box, enter the name or IP address of the PC to which you are connecting. Other info include:

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  • Credentials: Ask when required
  • In the General tab
    • Friendly name: keep blank
    • Group: Saved PCs
    • Gateway: No gateway
    • Check the Reconnect if the connection is dropped option.
  • Click the Add button.

Step 7

When the Windows app is able to communicate with the PC, the Enter Your Credentials dialog box opens.

  • Enter your ECU username as AzureAD\your-username@ecu.edu (replace your-username with your ECU PirateID username).
  • Enter your 15-digit ECU password.
  • Click Continue.

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