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Clinical/Proctoring Recording Service & Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.
DocuSign Support
  1. Services
  2. Business
DocuSign is an electronic signature service. Submit this request for assistance with DocuSign or a powerform and to request a CFR Part 11 account to meet FDA requirements.
Faculty180 General Support
  1. Services
  2. Business
  3. Faculty180 & Scholars@ECU
Submit this request for assistance with Faculty180 activity input, profile or other Faculty180 features.
File Sharing
  1. Services
  2. IT Security - Compliance
  3. Approvals - Exceptions
ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.
Formstack Online Form Builder
  1. Services
  2. Business
Formstack is a web-based, electronic form builder and workflow/data management tool.
Greenphire Service Request
  1. Services
  2. Other Campus Services
  3. Accounts Payable
Greenphire is a system to track and pay research study participants.
High Performance Computing (HPC) Access
  1. Services
  2. Research Computing
Administered by ITCS and managed by the Departments of Chemistry and Biology, the high performance computing (HPC) lab offers ECU researchers with high-end computational power to apply to complex computing tasks.
Information Security Risk Acceptance
  1. Services
  2. IT Security - Compliance
  3. Information Security
Submit this request for assistance with the identification, assessment and management of risks to University information.
Information Security Standards for ECU
  1. Services
  2. IT Security - Compliance
  3. Information Security
The Information Security Office maintains information security standards for ECU which define the responsibilities of all employees for protecting university information.
Mobile Device Management - Microsoft Intune
  1. Services
  2. IT Security - Compliance
Microsoft Intune helps users balance data access with data security on a mobile device.
OnCore Access and Support
  1. Services
  2. Research Computing
Request an OnCore Account, support or training
Technology Purchase Consultation
  1. Services
  2. Hardware - Software - Storage
  3. Technology Purchase
Request a consultation if you are purchasing a technology product or need help determining a technical solution or navigating an upgrade.
Telemedicine Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording
Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.
Vulnerability Management Exception Request
  1. Services
  2. IT Security - Compliance
  3. Approvals - Exceptions
Standardized template for Service / System / Application Administrators to submit exceptions for reported vulnerabilities to the Vulnerability Management Committee for review.
Faculty180 Administrative Reports and Vitas Support
  1. Services
  2. Business
  3. Faculty180 & Scholars@ECU
Submit this request for assistance with generating reports and vitas in Faculty180.