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Services or Offerings?
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.

Submit this request for assistance with DocuSign, an electronic signature service. New users log in to https://account.docusign.com to create an account. Authentication required.

Faculty180 is the university’s faculty activity reporting system. Faculty180 information is used to create public profile pages on Scholars@ECU.

ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.

Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.

Administered by ITCS and managed by the Departments of Chemistry and Biology, the high performance computing (HPC) lab offers ECU researchers with high-end computational power to apply to complex computing tasks.

Submit this request for assistance with the identification, assessment and management of risks to University information.

The Information Security Office maintains information security standards for ECU which define the responsibilities of all employees for protecting university information.

Microsoft Intune helps users balance data access with data security on a mobile device.

Request an OnCore Account, support or training

SAS (Statistical Analysis System) is a software suite for advanced analytics, multivariate analyses, business intelligence, data management and predictive analytics. ITCS offers free SAS training.

This required review ensures your software purchase is accessible based on Section 508 and W3C guidelines.

Request a consult to add a department server or increase storage on a current server in the ITCS Data Center. Backup options also available.

Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.

Standardized template for Service / System / Application Administrators to submit exceptions for reported vulnerabilities to the Vulnerability Management Committee for review.