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Clinical/Proctoring Recording Service & Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.
Device Encryption for Sensitive Information
  1. Services
  2. Hardware Software Storage
  3. Hardware
If you store sensitive information on your workstation, laptop, flash drive or mobile device, these files should be encrypted to protect them from unauthorized access or theft. Submit a request to have encryption enabled on your Android, iOS or Windows tablet, Linux, Mac or Windows desktop/laptop, Thin Client or USB hard drive or USB flash drive.
DocuSign Electronic Signature Service
  1. Services
  2. Business
DocuSign is an electronic signature service that allows you to securely sign and initial an electronic document instead of a paper copy. You can also send electronic documents for signature—to one person or many people—and easily see the status of the documents you send.
Employee Information Security Awareness
  1. Services
  2. Governance, Compliance & Security
The Information Security Office manages the ECU Employee Awareness Program for information security.
Faculty180 and Scholars@ECU
  1. Services
  2. Business
Faculty180 is the university’s faculty activity reporting system and allows faculty to enter information about their teaching and other primary duties, scholarship and creative activities and service. Information from Faculty180 is used to create public profile pages on Scholars@ECU, which include publications, grants, and other selected activities.
File Sharing
  1. Services
  2. Governance, Compliance & Security
ECU blocks all file-sharing traffic on the university’s network. The term “file sharing” is described as the act of distributing or making available digitally stored material (e.g., music, movies, documents, photos, games, etc.) to other users on the Internet. If you need to use software such as BitTorrent, uTorrent, or Vuze for legitimate business or academic purposes, you will need to submit a file-sharing exception request form through the IT Help Desk.
Formstack Online Form Builder
  1. Services
  2. Business
Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.
High Performance Computing (HPC) Access
  1. Services
  2. Research Computing
Administered by ITCS and managed by the Departments of Chemistry and Biology, the high performance computing (HPC) lab offers ECU researchers with high-end computational power to apply to complex computing tasks.
Information Risk Management Assistance
  1. Services
  2. Governance, Compliance & Security
The Information Security Office assists university management and functional areas with the identification, assessment and management of risks to University information. If you need assistance in this area, please submit a ticket and we will contact you.
Information Security Management Assistance
  1. Services
  2. Governance, Compliance & Security
The Information Security Office advises departmental directors and administrators on managing the security of University information in the care of their respective departments.
Information Security Standards and Best Practices
  1. Services
  2. Governance, Compliance & Security
The Information Security Office maintains the ECU Information Security Standards, which define the responsibilities of all employees for protecting university information. We also publish the ECU Information Security Best Practices as guidance to help our employees fulfill their responsibility to protect the information in their care.
Mobile Device Management - Microsoft Intune
  1. Services
  2. Governance, Compliance & Security
Microsoft Intune helps users balance data access with data security on a mobile device.
OnCore Access and Support
  1. Services
  2. Research Computing
Request an OnCore Account, support or training
Software Support
  1. Services
  2. Hardware Software Storage
  3. Software
Request installation, re-installation or repair of department-purchased software or your computer's operating system.
Telemedicine Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.