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High Performance Computing (HPC) Access
  1. Services
  2. Research Computing
Administered by ITCS and managed by the Departments of Chemistry and Biology, the high performance computing (HPC) lab offers ECU researchers with high-end computational power to apply to complex computing tasks.
Information Risk Management Assistance
  1. Services
  2. Governance, Compliance & Security
The Information Security Office assists university management and functional areas with the identification, assessment and management of risks to University information. If you need assistance in this area, please submit a ticket and we will contact you.
Information Security Management Assistance
  1. Services
  2. Governance, Compliance & Security
The Information Security Office advises departmental directors and administrators on managing the security of University information in the care of their respective departments.
Information Security Standards and Best Practices
  1. Services
  2. Governance, Compliance & Security
The Information Security Office maintains the ECU Information Security Standards, which define the responsibilities of all employees for protecting university information. We also publish the ECU Information Security Best Practices as guidance to help our employees fulfill their responsibility to protect the information in their care.
Employee Information Security Awareness
  1. Services
  2. Governance, Compliance & Security
The Information Security Office manages the ECU Employee Awareness Program for information security.
Systematic Review Request
  1. Services
  2. Other Campus Services
  3. Laupus Library
The Laupus Library Systematic Review Service supports faculty, clinical and research staff, and graduate student systematic reviews. A trained health sciences librarian works to provide assistance with select processes involved in completing a systematic review.
Telemedicine Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.
OnCore Access and Support
  1. Services
  2. Research Computing
Request an OnCore Account, support or training
Clinical/Proctoring Recording Service & Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.
Vulnerability Management Exception Request
  1. Services
  2. Governance, Compliance & Security
Standardized template for Service / System / Application Administrators to submit exceptions for reported vulnerabilities to the Vulnerability Management Committee for review.
PiratePort Service & Support
  1. Services
  2. Business
  3. PiratePort Web Portal
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
SAS Training
  1. Services
  2. Training
SAS (Statistical Analysis System) is a software suite for advanced analytics, multivariate analyses, business intelligence, data management and predictive analytics. ITCS offers free SAS training.
Storage Area Network (SAN) Support & Space Request
  1. Services
  2. Hardware Software Storage
  3. Storage
Request a consult to add a department server or increase storage on a current server in the ITCS Data Center. Backup options also available.
Software Accessibility Review
  1. Services
  2. Hardware Software Storage
  3. Software
This required review ensures your software purchase is accessible based on Section 508 and W3C guidelines.
Windows Server Support
  1. Services
  2. Hardware Software Storage
  3. Hardware
Hardware and operating system support for Windows Server OS. Services include system administration, system analysis, performance tuning, security hardening, capacity planning, server provisioning, 24x7 on-call support as well as disaster recovery planning. The team also provides consultation and best effort support to departments on their Windows Server operating systems.