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High Performance Computing (HPC) Access
  1. Services
  2. Research Computing
Administered by ITCS and managed by the Departments of Chemistry and Biology, the high performance computing (HPC) lab offers ECU researchers with high-end computational power to apply to complex computing tasks.
Sponsored PirateID Request
  1. Services
  2. Accounts - Access
  3. PirateID Account
Request a temporary PirateID user account for a vendor, visiting medical student or research collaborator. Requires renewal after six months.
Systematic Review Request
  1. Services
  2. Other Campus Services
  3. Laupus Library
The Laupus Library Systematic Review Service supports faculty, clinical and research staff, and graduate student systematic reviews. A trained health sciences librarian works to provide assistance with select processes involved in completing a systematic review.
OnCore Access and Support
  1. Services
  2. Research Computing
Request an OnCore Account, support or training
Clinical/Proctoring Recording Service & Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.
Telemedicine Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.
PiratePort Service & Support
  1. Services
  2. Business
  3. PiratePort Web Portal
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
ClinicalTrials.gov Access and Support
  1. Services
  2. Other Campus Services
  3. Office of Clinical Trials
Submit this request for each associated protocol or individual who requires a ClinicalTrials.gov account.
Vulnerability Management Exception Request
  1. Services
  2. IT Security - Compliance - Governance
  3. Approvals - Exceptions
Standardized template for Service / System / Application Administrators to submit exceptions for reported vulnerabilities to the Vulnerability Management Committee for review.
SAS Training
  1. Services
  2. Training
SAS (Statistical Analysis System) is a software suite for advanced analytics, multivariate analyses, business intelligence, data management and predictive analytics. ITCS offers free SAS training.
Storage Area Network (SAN) Support & Space Request
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Request a consult to add a department server or increase storage on a current server in the ITCS Data Center. Backup options also available.
Software Accessibility Review
  1. Services
  2. Hardware - Software - Storage
  3. Software
This required review ensures your software purchase is accessible based on Section 508 and W3C guidelines.
Windows Server Support
  1. Services
  2. Hardware - Software - Storage
  3. Hardware
  4. Servers & Data Centers
Hardware and operating system support for Windows Server OS. Services include system administration, system analysis, performance tuning, security hardening, capacity planning, server provisioning, 24x7 on-call support as well as disaster recovery planning. The team also provides consultation and best effort support to departments on their Windows Server operating systems.
go.ecu.edu URL Shortener
  1. Services
  2. Web Services
Available to all faculty and staff, "go.ecu.edu" is ECU's internal URL shortening service that allows customization of long URLs to a more user-friendly, easily-recognizable format for print, web or social media purposes.
Formstack Online Form Builder
  1. Services
  2. Business
Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.