Search19 Results

Lookup Category Clear Category
Services or Offerings?
Clinical/Proctoring Recording Service & Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Ocularis (formerly OnSS)I, Clinical Recording Solution, is a campus-wide recording solution to manage audio/video recordings for HIPAA, PHI, clinical and academic proctoring. Submit this support form to resolve login, access or recording/observation issues, equipment requests, etc. or to request a demonstration and room walk-through consultation before a quote is prepared.
DocuSign Support
  1. Services
  2. Business
Submit this request for assistance with DocuSign, an electronic signature service. New users log in to https://account.docusign.com to create an account. Authentication required.
Faculty180 General Support
  1. Services
  2. Business
  3. Faculty180 and Scholars@ECU
Submit this request for assistance with Faculty180 activity input, profile or other Faculty180 features.
File Sharing
  1. Services
  2. IT Security - Compliance - Governance
  3. Approvals - Exceptions
ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.
Formstack Online Form Builder
  1. Services
  2. Business
Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.
Greenphire Service Request
  1. Services
  2. Other Campus Services
  3. Accounts Payable
Greenphire is a system to track and pay research study participants.
High Performance Computing (HPC) Access
  1. Services
  2. Research Computing
Administered by ITCS and managed by the Departments of Chemistry and Biology, the high performance computing (HPC) lab offers ECU researchers with high-end computational power to apply to complex computing tasks.
Information Security Risk Acceptance
  1. Services
  2. IT Security - Compliance - Governance
  3. Information Security
Submit this request for assistance with the identification, assessment and management of risks to University information.
Information Security Standards for ECU
  1. Services
  2. IT Security - Compliance - Governance
  3. Information Security
The Information Security Office maintains information security standards for ECU which define the responsibilities of all employees for protecting university information.
Mobile Device Management - Microsoft Intune
  1. Services
  2. IT Security - Compliance - Governance
Microsoft Intune helps users balance data access with data security on a mobile device.
OnCore Access and Support
  1. Services
  2. Research Computing
Request an OnCore Account, support or training
Technology Purchase Consultation
  1. Services
  2. Hardware - Software - Storage
  3. Technology Purchase
Request a consultation if you are purchasing a technology product or need help determining a technical solution or navigating an upgrade.
Telemedicine Support
  1. Services
  2. Clinical
  3. Telemedicine & Clinical/Proctoring Recording Systems
Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.
Vulnerability Management Exception Request
  1. Services
  2. IT Security - Compliance - Governance
  3. Approvals - Exceptions
Standardized template for Service / System / Application Administrators to submit exceptions for reported vulnerabilities to the Vulnerability Management Committee for review.
Faculty180 Administrative Reports and Vitas Support
  1. Services
  2. Business
  3. Faculty180 and Scholars@ECU
Submit this request for assistance with generating reports and vitas in Faculty180.