Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
Multimedia Technology Services provides technical support for Telemedicine on the Health Sciences campus, including HIPAA-compliant equipment selection, network requirements, ECU equipment installation and technical training for on-site IT personnel.
Day-to-day services include technical support for telemedicine consultations, hardware and software maintenance and support, equipment troubleshooting and networking issues and maintaining HIPAA and security requirements.
Available To
Faculty, Staff, Researchers
Fees
No fees are associated with this service.