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Services or Offerings?
Cornerstone Employee Training Portal
  1. Services
  2. Training
  3. Cornerstone Employee Training Portal
Overview of Cornerstone is ECU's employee training portal.
Employee Account Access Termination
  1. Services
  2. Accounts - Access
  3. Employee Account Mgmt
Supervisors submit this request BEFORE an employee's separation date to remove access to IT systems.
Employee Account Access Transfer
  1. Services
  2. Accounts - Access
  3. Employee Account Mgmt
Supervisors submit this form prior to the last work day when an employee transfers to another area of the university.
Cornerstone Employee Training Support
  1. Services
  2. Training
  3. Cornerstone Employee Training Portal
Faculty and staff request assistance with portal features and questions such as searching for training, reviewing a transcript or scheduling events.
Information Security Standards for ECU
  1. Services
  2. IT Security - Compliance
  3. Information Security
The Information Security Office maintains information security standards for ECU which define the responsibilities of all employees for protecting university information.
Banner HR - EPAFs and Functional Support (HRIS)
  1. Services
  2. Business
  3. Banner
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
New, Update or Remove User Request
  1. Services
  2. Business
  3. Systems Coordination
  4. PCI/ eCommerce
Users who need to obtain or alter their access, and/or supervisors who need to have access removed for an employee for any of the following systems should complete this form: Clientline, AMEX, Payeezy and Clover.
Banner Student Account Modification
  1. Services
  2. Business
  3. Banner
Banner Student is a module of ECU's Enterprise Resource Planning (ERP) system. A supervisor or manager submits this ticket to request modifications to an employee's Banner Student security access.
AssetWorks
  1. Services
  2. Business
  3. Administrative Systems
AssetWorks AiM is a work management system and database of ECU’s physical space and employee location inventory. This service is only for support personnel to submit service requests for AiM, AiMIQ and related processes.
Virtual Private Network (VPN) Support
  1. Services
  2. Network - Connectivity
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Cornerstone Security
  1. Services
  2. Training
  3. Cornerstone Employee Training Portal
Submit this request for assistance with Cornerstone security access and permissions.
Unpaid Affiliate Accounts
  1. Services
  2. Accounts - Access
  3. PirateID Account
Explanation of the process to request a Banner ID for an unpaid affiliate.
Joyner Library Technical Support
  1. Services
  2. Other Campus Services
  3. Joyner Library
Request technical support from the Joyner Library technical support team.
Technology Threshold Assessment
  1. Services
  2. Hardware - Software - Storage
  3. Computers - Printers - Mobile
The purpose of the Technology Threshold Assessment (TTA) is to aid ITCS in evaluating the information/data in the system and make the appropriate determination about how to treat the information/data, as required by University, State, and Federal regulations.
Non-Banner Canvas Course Request
  1. Services
  2. Teaching - Learning
  3. Canvas & Integrated Tools
Departments may request non-Banner Canvas course sites for use in a variety of academic contexts. Requests are reviewed on a case-by-case basis, to determine if Canvas is an appropriate fit. If course participants are not ECU students, additional costs may be associated with the course.