Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
Individual users and departments should complete this form for assistance with the VPN or to request a vendor/non-employee, department-sponsored VPN account.
ECU’s virtual private network (VPN) is an encrypted, virtual tunnel between off-campus devices and on-campus information. Connecting to ECU through a VPN prevents data theft between the server and your off-campus device.
Through a VPN connection, you access resources such as a department Piratedrive folder or other non-public resource when off campus. Note that you can only connect to ECU resources for which you already have access.
Login Link
Available To
Faculty, Staff, Students, department-sponsored vendors or guests
Get Started
Install the AnyConnect VPN software
- ECU-managed computers already have the software installed. Click the icon on the taskbar to connect.
- For personal computers, the app installs when you log in.
The AnyConnect icon shows with a lock in the system tray (Windows). Connect to your ECU resources, like Piratedrive, as you normally do when on campus.
Related Policies and Guidelines
Fees
No fees are associated with this service.