Non-Banner Canvas Course Request


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Request a Course


The primary purpose for the Canvas learning management system is to support teaching and learning. All ECU courses have course shells automatically provisioned

Departments may also request non-Banner Canvas course sites for use in a variety of academic contexts. Requests are reviewed on a case-by-case basis, to determine if Canvas is an appropriate fit. If course participants are not ECU students, additional costs may be associated with the course.

Requests that Don't Fit in Canvas

External Facing Collaboration

Access to Canvas is solely available to users with active PirateIDs.

If non-ECU users require access to a course, you must request external accounts within the ECU Canvas support ticket. Additional licensing costs may be associated with some external accounts.

Fee-based & Continuing Education Courses

For fee-based or continuing education courses, contact Continuing and Professional Education.

Internal Professional Development

If you are a unit that has requirements to retain records and audits of employee certification or training, Cornerstone is the university’s tool for tracking employee training and professional development.

Intranet Sites/Document Storage and Sharing Repositories

Canvas is designed for academic course delivery. If document storage and sharing repository are the purpose for the course, Microsoft Teams and Office 365 are more suitable solutions.

Protected Data

Canvas is not approved for the storage of Protected Health Information or other protected information. See the Sensitive Data Storage and Transmission page for options that are approved for the storage of sensitive data.

Available To

Faculty, Staff

Course Request Review and Approval

  • All requests will be reviewed by ITCS.
  • On average, turnaround time for approval and course creation is five (5) business days.

Related Policies and Guidelines

Non-Banner Course Guidelines and User Management Responsibilities

Request a Course

Related Articles (1)

Use of Canvas in some non-curricular situations and management responsibilities.


Service ID: 31641
Thu 12/12/19 9:29 AM
Wed 9/7/22 12:04 PM
Service Owner
Learning Technologies