Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Request a Course
Overview
The primary purpose for the Canvas learning management system is to support teaching and learning. All ECU courses have course shells automatically provisioned
Departments may also request non-Banner Canvas course sites for use in a variety of academic contexts. Requests are reviewed on a case-by-case basis, to determine if Canvas is an appropriate fit. If course participants are not ECU students, additional costs may be associated with the course.
Requests that Don't Fit in Canvas
External Facing Collaboration
Access to Canvas is solely available to users with active PirateIDs.
If non-ECU users require access to a course, you must request external accounts within the ECU Canvas support ticket. Additional licensing costs may be associated with some external accounts.
Fee-based & Continuing Education Courses
For fee-based or continuing education courses, contact Continuing and Professional Education.
Internal Professional Development
If you are a unit that has requirements to retain records and audits of employee certification or training, Cornerstone is the university’s tool for tracking employee training and professional development.
Intranet Sites/Document Storage and Sharing Repositories
Canvas is designed for academic course delivery. If document storage and sharing repository are the purpose for the course, Microsoft Teams and Office 365 are more suitable solutions.
Protected Data
Canvas is not approved for the storage of Protected Health Information or other protected information. See the Sensitive Data Storage and Transmission page for options that are approved for the storage of sensitive data.
Available To
Faculty, Staff
Course Request Review and Approval
- All requests will be reviewed by ITCS.
- On average, turnaround time for approval and course creation is five (5) business days.
Related Policies and Guidelines
Non-Banner Course Guidelines and User Management Responsibilities