Cellular Service and Pager Support

Support

  • Pager support during business hours: 252-737-5200
  • Pager support after hours: 252-328-9160
  • Return or Exchange a pager: Brody 1S10 kiosk
IT Help Desk Phone: 252-328-9866 / 800-340-7081

IT Help Desk Chat

Overview

All cellular devices provided by the university for business use by East Carolina University employees, regardless of funding source, are considered the property of ECU.

These services are provided on an as-needed basis for handling official university business. Given the relative higher costs related to cellular telephone calls compared to conventional phones, cellular phones should not be used when a more economical means of communication is available.

Cellular telephones are provided for the exclusive use of the employee(s) to whom they are assigned and will not be released for use by others without proper authority.

Submit this request if you require support for your cellular service.

NOTE: This request routes to the IT Help Desk during regular business hours ONLY.

Available To

Faculty, Staff

Get Started

Request a Service

Step 1. Complete a request form:

Step 2. Choose a plan

The discount schedule for authorized vendors:*

AT&T Wireless Service Plans - 25% Equipment - 50% Accessories - 25%
US Cellular Service Plans - 15% Equipment - 50% Accessories - 10%
Verizon Wireless Service Plans - 22% Equipment - 25% Accessories - 25%

*All eligible discounts are applied at the time of the order.

Fees

There are no fees associated with this service.

 
Submit a Ticket

Details

11783
Created
Wed 1/20/16 6:55 PM
Modified
Wed 5/6/20 10:28 AM