Cellular & Pager Services

Support

  • Cellular and pager support during business hours: 252-737-5200
  • Pager support after hours: 252-328-9160
  • Return or Exchange a pager: Brody 1S10 kiosk

For additional questions, contact cellandpagerservices@ecu.edu or call 252-737-5200.

Cellular Device or Pager Request

To order, upgrade, transfer or cancel a device, visit https://www.motplatform.com/login.aspx.

Overview

Cellular and pager service plans and related equipment are provided from several vendors for university business use. The negotiated plans are designed and intended to cover the state's normal requirements for service and equipment at competitively attractive rates.

  • ITCS provides consultation on these services as a viable solution for your business need. All device orders and service billing are handled through ITCS to ensure proper pricing and service plan utilization.
  • Vendors and service providers assist with warranty, repairs and ongoing support.

Mobile Device Usage Guidelines

  • Business justification is required and submitted by the department.
  • Inquiries related to the Mobile Communication Device (MCD) allowance should be directed to ECU Human Resources.
  • Monthly vendor bills are reviewed before payment.
  • Under-utilized devices or high-cost devices should be terminated or replaced with more cost-effective alternatives.
  • Personal material on mobile devices is prohibited.
  • ITCS maintains the mobile device inventory.

Available To

Faculty, staff, departments

Related Policies and Guidelines

Mobile Communication Device (MCD) Allowance

Fees

Fees vary per vendor for these services.

 

Details

Service ID: 11783
Created
Wed 1/20/16 6:55 PM
Modified
Wed 6/22/22 10:44 AM
Service Owner
Finance and Personnel Administration