Telephone Repair, Relocation, Support. Voicemail Pin Resets. Fax Support. Cellular Pager Service.

Services (6)

Cellular Service and Pager Support

Request forms plus information about cellular and pager service plans for ECU users.

Cisco Jabber Account

Jabber is software used to make phone and conference calls through a Windows or Mac computer or cell phone. Users working off campus configure Jabber to use their office telephone for seamless teleworking.

Fax Service Account & Support

The ECU fax server allows staff, faculty and departments to easily and securely send and receive documents directly from desktop and email.

ITCS Billing Requests and Updates

Departments submit this ticket for billing contact, user extension and billing FOAP updates as well as reports/historical bill requests.

Telephone Service & Support

All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.

Voicemail Service & Support

Submit this service ticket to request a new voicemail account for a new user, to report voicemail issues or to request help with resetting a voicemail PIN.