PirateID Username and Passphrase

Support

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252.328.9866 / 800.340.7081

IT Help Desk Chat

Submit a Ticket

Overview

Newly-hired faculty and staff, newly-admitted and prospective students and department-sponsored non-employees receive a username, or PirateID. A PirateID and unique strong passphrase, created during the activation process, are used to log in to IT systems such as the ECU network and email.

A PirateID username is not the same as the ECU ID, or Banner ID, which is a unique number identifying an employee or student within ECU’s administrative systems.

Related Links

Passphrase Maintenance Portal

Available To

Faculty, Staff, Students, Prospective Students, Non-employees

Get Started

A newly-assigned PirateID is activated through the passphrase maintenance portal. During this process, you will set up security questions, add your mobile number, add an alternate email and create a passphrase. For more information, see the knowledge base articles.

Features and Benefits

The passphrase maintenance portal is also where you:

  • Reset your passphrase. This is required every 90 days.
  • Unlock your account. Accounts lock after three unsuccessful login attempts.
  • Reset your security questions.
  • Change your notification email.
  • Set a mobile number for texted activation code.
  • Look up your ECU Banner ID.
  • Reset Multi-Factor Authentication for a trusted device.

Service Availability

The passphrase maintenance portal is available 24/7.

Fees

No fees are associated with this service.