Accounts and Passwords

PirateID and Passphrase support. Two-step Verification. Request or extend non-ECU and non-Employee PirateIDs. Employee Account Terminations & Transfers.

All other account requests are found with the specific application or tool in the appropriate category.

Services (7)

Employee Account Access Termination

Supervisors are required to submit this request for a separating employee before the exit date to ensure that the employee's user access to core IT resources is revoked in a timely manner.

Employee Account Access Transfer

When an employee transfers to another area of the university, with the exception of the PirateID, all current account access is removed prior to the transfer. Submit the request here prior to the employee's last work day to remove account access to systems associated with the current position.

Multi-Factor Authentication (MFA)

MFA is a security action to verify your identity during log in to the Canvas learning management system and Office 365 (including email) from a non-ECU network or logging in to ECU through the virtual private network ( | MFA is mandatory for students, faculty and staff.

Non-Employee PirateID Extension

A non-Employee user account must be renewed by the sponsor after 12 months.

Submit this form to reactivate or extend a non-Employee PirateID.

PirateID Username and Passphrase

All ECU users are assigned a unique username called a PirateID. Activated through the passphrase maintenance portal, the PirateID and a secure passphrase are used to access ECU IT Systems such as email.

Sponsored PirateID Request

Occasionally, a user outside ECU, such as a vendor, visiting medical student or research collaborator requires a PirateID to access a particular ECU system like SharePoint, VPN, FTP, etc. Submit this form to request a PirateID for a non-ECU user. This PirateID requires renewal after six months.

*Accounts and Passwords Support

For general problems with your PirateID, such as the account being locked out or you need a password reset you can visit for assistance. If you are still having problems, please submit a ticket here.