Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Project Request
Overview
Banner is ECU’s administrative Enterprise Resource Planning (ERP) system and includes the Finance, HR/Payroll, and Student modules. Banner access requires training and supervisor approval.
Banner Access
Please Note: To request access to the Banner system, users are required to submit a
Banner Security Request application through
PiratePort.
Banner Support and Maintenance
The Banner Support and Maintenance team provides consultation, development, and support for the Banner Finance, HR/Payroll, and Student modules. Supported services include, but are not limited to, maintaining data interfaces between Banner and third-party systems, automating business processes for administrative users, and routine ‘keep the lights on’ support and maintenance requests to ensure ECU’s administrative systems meet the needs of the University.
Banner Projects and New Development
The Banner Projects and New Development team designs, develops, and implements software solutions for the University administrative offices utilizing the Banner Finance, HR/Payroll, or Student modules. Supported services include, but are not limited to, developing new data interfaces between Banner and third-party systems, automating business processes for administrative users, and implementing new software solutions to help advance the University’s administrative offices.
Banner Administrative Tools
To access the Banner login, resources and documentation, visit https://www.ecu.edu/banner.
Available To
Faculty, Staff
Integrated Services
Fees
No fees are associated with this service.