Administrative systems, Banner, ODS, Faculty 180; TeamDynamix, PiratePort, Systems Coordination, Project Management, Kronos, AccuSQL, Degree Works, DocuSign, Formstack, TargetX.

Categories (10)

Administrative Systems

AppWorx, ePrint, eVision, University Advancement, Xtender requests.

Banner

ECU’s administrative ERP system includes Finance, HR/Payroll and Student support requests.

Data and Analytics

Support for ODS, ecuBIC and general reporting, access, and development.

Database

Support for Database issues/outages, Database maintenance and New Database development for Oracle and SQL Server

Faculty180 & Scholars@ECU

Faculty180 activity reporting generates reports, CVs, PADs, personnel actions as well as Scholars@ECU profiles.

Kronos

Kronos is ECU's official system for time, attendance and leave-keeping. Super Admins use only. Do not submit sensitive info or PHI.

PiratePort Web Portal

Web portal allows users to access internal ECU resources. To request a new PiratePort application, submit a Project Request.

Systems Coordination

Submit tickets to create or update existing Finance or HR/Payroll reports; investigate Banner Finance error messages or data discrepancies; make modifications to security components related to BSR, DOA, or ecuBIC queries; or update system configurations where we are the data owner/system administrator.

Project Management

IT project requests/support; personnel requests; CoE research project proposal; basic project mgmt certification and TDX PPM training.

TeamDynamix

TeamDynamix is a ticketing and project management system that is available to ITCS and other units at East Carolina University.

Services (7)

Formstack Data Collection Approval

Submit this contact form to request Data Steward approval to collect Level III or IV data.

Formstack Online Form Builder

Formstack is a web-based, electronic form builder and workflow/data management tool.

Degree Works

This system allows students to run a degree audit and to also see how degree requirements change if they switch their program of study. Send this request to report a non-functioning process or production issue, general feedback or non-production issue, or to request a new system or new request for service.

DocuSign Support

DocuSign is an electronic signature service. Submit this request for assistance with DocuSign or a powerform and to request a CFR Part 11 account to meet FDA requirements.

NC Identity Management Service (NCID)

NCID is a web portal providing a secure environment for state agency, local government, business and individual users to access state application systems, such as Central Motor Pool.

TargetX for Admissions

The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events

*Business Support

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.