IT Project Management, Banner, ecuBIC, Kronos, Sharepoint, PiratePort, AppWorx, Xtender, ODS, DegreeWorks....

Categories (9)

Administrative Systems

AppWorx, ePrint, eVision, University Advancement, Xtender requests.

Banner

Banner is ECU’s administrative ERP system and includes the following modules: Finance, HR/Payroll and Student Request. Banner access requires training and supervisor approval.

Data and Analytics

Support for ODS, ecuBIC and general reporting, access, and development.

Database

Support for Database issues/outages, Database maintenance and New Database development for Oracle and SQL Server

Kronos

Workforce Timekeeper, from Kronos Incorporated, is ECU's system of record for time, attendance and leave-keeping. ECU employees who track time and earn (or are granted) leave use Kronos once their department has migrated to the software.

Please do not include personal information that may be sensitive or PHI related.

***Only Authorized Personnel are Allowed to view and access these Kronos Services. Sign-In to Access.***

PiratePort Web Portal

PiratePort is a customizable, secure web portal that allows students, staff, and faculty to access secure internal campus resources and services. The services below provide the ability to report an issue and to request a change to PiratePort. If you would like to have a new application developed in PiratePort please use the Project Request form.

Systems Coordination

This tracking tool is used to request scheduled reports or changes to existing scheduled reports by Systems Coordination. Questions about a specific reporting need should be directed to the Systems Coordination staff.

Project Management

Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. It involves overseeing the planning, organization and implementation of a project. Project management is the science (and art) of organizing the components of a project, whether the project is development of a new product or launch of a new service.

TeamDynamix

TeamDynamix is a ticketing and project management system that is available to units at East Carolina University.

Services (8)

Degree Works

This system allows students to run a degree audit and to also see how degree requirements change if they switch their program of study. Send this request to report a non-functioning process or production issue, general feedback or non-production issue, or to request a new system or new request for service.

DocuSign Electronic Signature Service

DocuSign is an electronic signature service that allows you to securely sign and initial an electronic document instead of a paper copy. You can also send electronic documents for signature—to one person or many people—and easily see the status of the documents you send.

Faculty180 and Scholars@ECU

Faculty180 is the university’s faculty activity reporting system and allows faculty to enter information about their teaching and other primary duties, scholarship and creative activities and service. Information from Faculty180 is used to create public profile pages on Scholars@ECU, which include publications, grants, and other selected activities.

Formstack Online Form Builder

Formstack is a replacement for your paper forms. Easily transition to electronic forms and build in smart workflows, approvals, and routing. No special programming skills are required – everything is web based and security is managed for each user individually. Users are empowered to create their own forms within Formstack while receiving support from ITCS in getting started and answering questions.

NC Identity Management Service (NCID)

NCID is a web portal providing a secure environment for state agency, local government, business and individual users to access state application systems, such as Central Motor Pool.

Recruiter for Admissions

The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events

Telecommunications Billing and Chargeback Requests

Departments are billed monthly for extensions, long distance and international calling services.

*Business Support

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.