Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
ECU's print management program allots students $30 per academic year to print or copy class assignments and other course-related documents. There is no charge to scan. Students can print in on-campus computer labs or send a job from home for on-campus pickup at one of several print kiosks.
Submit this form to:
- Report Copier/Scanner repairs or print quality issues
- Report Computer Lab printer repairs or print quality issues
- Report a Print Kiosk issue
- Request a Print Job refund
Related Links
Available To
Students
Features and Benefits
Copy/Scan Service
Students can copy and scan documents in several campus computer labs. Copies cost $0.02 for b/w and $0.10 for color (per page). There is NO CHARGE to scan.
| Belk Building | Map |
Joyner Library | Map |
| Brody 2L37 | Map |
Laupus Library | Map |
| College of Nursing computer lab - AHN 2160 | Map |
Main Campus Student Center | Map |
| Fletcher Music Library | Map |
Ross Hall | Map |
| Health Sciences Student Center 211 | Map |
Umstead Hall | Map |
| Jenkins Fine Arts Center | Map |
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Pirate Print Kiosks
The print kiosk service allows students to send a print job from their computer or mobile device – on campus or off campus – to an on-campus print kiosk.
| Allied Health Building (College of Nursing lobby) | Map |
Rivers (by Rivers 139 computer lab) | Map |
| Austin Lobby (by Austin 104 computer lab) | Map |
Science & Technology Building (2nd floor) | Map |
| Bate 3rd Floor | Map |
Speight 241 | Map |
| Minges (Purple Hallway) | Map |
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Service Availability
Occasionally, Pirate Print is unavailable due to server updates during the IT system maintenance window (Sundays, 5:00a to 12:00 noon).
Fees
As part of the student fee budget, a $30 print allowance is allocated to every enrolled student each academic year as follows:
- Fall Semester – $10
- Spring Semester – $10
- Summer – $10
The print balance declines as students print from labs or kiosks. Current rates:
- Black/white documents – $0.02 per page
- Color – $0.10 per page
- Specialty printing is charged at $0.10 per square foot
Unused funds roll to the next semester until each August. Funds do not roll over from year to year. Rarely, the annual print allotment is exhausted, and a student must add personal funds to continue printing through labs. To add funds, log in to pirateprint.ecu.edu.
A student’s print balance shows on the computer lab desktop after login. Students can check their balance at any time from pirateprint.ecu.edu. Staff are not given a print allowance and cannot print in computer labs.
Students may request a refund for botched print jobs through this form. Click the Submit a Ticket button.