Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
Network Services provides consultation, design and implementation for all voice, data and infrastructure wiring for departments and agencies within the university system.
Network Services are as follows:
Voice – consultation, voice services design/quotes, desktop and conference phones, call center solutions, public access telephone lines and services, and blue light phones and service.
Data – consultations, network design/quotes, wireless requirements, remote office solutions to include DSL and remote Internet requirements and data port activation.
Infrastructure Wiring – consultation, wiring design/quotes, cable drops for voice and data ports, wiring requirements to support renovation projects, fiber requests and all outside plant locales due to construction, etc.
Infrastructure Locate Service – Before you dig, contact Network Services as they can provide the location of underground fiber optic cabling on campus.
Available To
Faculty, Staff
Get Started
For Network & Wireless support, enter an online service request.
For Network Services Projects, submit a Project Request or email cpo@ecu.edu.
For Voice Services support , enter an online service request.
Related Policies and Guidelines
Network Use Regulation
Fees