Network & Wireless

Connect to an ECU Network, Network Wiring Installation and Repair, Firewall Requests, VPN, IP address change and requests, Before you dig Infrastructure locating...

Services (13)

Before You Dig - Locate Fiber Optic Cabling Infrastructure

Network Services provides the infrastructure locate service to identify infrastructure fiber optic cabling buried underground at ECU. Before you dig, request an infrastructure locate to prevent unintended and unexpected network outages.

Domain Name Service (DNS) Change

Abbreviated DNS, the Domain Name System assigns user-friendly names to the devices within the domain/s of a TCP/IP network. System and application administrators within your department may request to change the IP address associated with their associated ECU domain name.

Domain Name Service (DNS) Request

Abbreviated DNS, the Domain Name System assigns user-friendly names to the devices within the domain/s of a TCP/IP network. System and application administrators within your department may request to change the IP address associated with their associated ECU domain name.

ECU Wired Network

Both residence halls and campus buildings include wired network ports. Submit this request to report a problem or request connection assistance for your device. This includes connecting a desktop, laptop and scheduling implementation of a file server, network attached storage (NAS) or Internet of Things (IoT) device.

ECU Wireless Networks

If you are having problems with your wireless connection, please complete the service request.

Firewall Change Request

Your department may submit a Firewall Change request to update the access for department resources that require firewall managed services.

Network Consultations for Departments

Network Services provides consultation, design and implementation for all voice, data and infrastructure wiring for departments and agencies within the university system.

Network Wiring Installation, Repair or Relocation

Departments requiring installation, repair or relocation of coaxial, fiber or other wired network cables and ports should complete this service request. Department FOAPA required.

Site-to-Site VPN Tunnel Request

Use this request if there is a need to connect to a third party server using a VPN tunnel

Static IP Address Change

Most devices on the ECU network use dynamic IP addressing, where the IP address periodically changes. However, certain computer programs (Timekeeper, for example) require that a device be assigned a static IP address that does not change. Submit this request if a user in your department has a device that requires a change in static IP assignment.

Static IP Address Request

Most devices on the ECU network use dynamic IP addressing, where the IP address periodically changes. However, certain computer programs (Timekeeper, for example) require that a device be assigned a static IP address that does not change. In special circumstances, some users may require a static IP address for a device with a functional requirement.

Virtual Private Network (VPN) Support

A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.

*Network & Wireless Support

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.