Microsoft 365 Research & Administrative Support

sharepoint onedrive office365 office flow powerapps faculty-and-staff students alumni

Support

An ITCS technician will respond to support requests during regular operating hours.

Phone: 252-328-9866 / 800-340-7081

IT Help Desk Chat

Submit a Ticket

Overview

ECU provides a Microsoft 365 subscription to faculty, students, staff and alumni.

Available To

Faculty, Staff, Students, alumni (limited)

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Features and Benefits

See these IT Knowledge Base articles:

Microsoft Teams. General overview, FAQ and best practices for meetings and messaging.
OneDrive. Overview.
Bookings with me appointments. Overview article.
Microsoft 365 Apps & Services. Brief description and overview of Microsoft 365 apps and services.

Want to learn more? See these support sites available through Microsoft:

Microsoft Training. Includes cheat sheets, quick starts and step-by-step training for Microsoft productivity apps like Outlook, OneDrive, Office, SharePoint, Teams and more. Log in at https://support.microsoft.com.
Microsoft Learn. Free with your Microsoft 365 subscription, users log in for access to free, interactive, pre-certification training for Microsoft developer tools. Search by product, topics, career paths, educator center or student hub. Log in at https://learn.microsoft.com.

Office 365’s Inclusive Features

“Inclusive design” means just that – tools allowing users with diverse abilities, languages and environments to more easily consume your online content. Microsoft’s Learning Tools for OneNote and Word Online are free toolbar add-ins for these operating systems and devices:

Windows Laptop/Desktop

Immersive Reader for OneNote – Reads text out loud
- Text will be grabbed from images, if available
- User can speed up or slow down the reader
- Words are highlighted as they are read
- User can click anywhere in the document to begin reading
- Text can be read in several different languages
- User can increase text size and line spacing as needed
- The background/foreground colors can be changed as needed
- Parts of speech and word syllables can be highlighted in the document
- User can change to a sans serif font
Dictate – User records spoken word as a text document in OneNote.

iOS Mobile

Immersive Reader for Office Lens. Captured documents are read out loud
- Capture a document (take a picture of it through the app)
- Export to Immersive Reader
- Makes text searchable

OneDrive

Immersive Reader for Word Online – available from the Edit in Browser mode in the View tab

Don’t see either Immersive Reader or Dictate in your Word Online or OneNote? Keep checking, as new features are rolled out from Microsoft in incremental steps.

Learn More

Integrated Services

Office 365 Quick Look
Feature	Students	Prospective Students	Faculty & Staff	Alumni
Login	pirate365.ecu.edu PirateID/password Get Started	pirate365.ecu.edu PirateID/password Get Started	pirate365.ecu.edu PirateID/password	mymail.ecu.edu Login is last PirateID/password unless changed by user
Eligibility	Enrolled Students	Limited features	ECU employees only	Email content moves to alumni acct. after graduation; OneDrive becomes personal account
Email	Yes Your first login to email	Yes	Yes	Yes
Calendar	Yes	Yes	Yes	Yes
People (contacts)	Yes	Yes	Yes	No
OneDrive and Office Online	Yes	Yes	Yes	Yes
Office Downloads Windows and Mac*	Yes	No	Yes	No
Office Mobile**	Yes	No	Yes	No
Class Notebook	Yes	No	Yes	No
Forms	Yes	No	Yes	No
Learning Tools	Yes	No	Yes	No
OneNote	Yes	No	Yes	No
Planner	Yes	No	Yes	No
Stream	Yes	No	Yes	No
Sway	Yes	No	Yes	No
Teams	Yes	No	Yes	No
Yammer	Yes	No	Yes	No

Fees

No fees are associated with this service.