Microsoft 365 Research & Administrative Support

sharepoint onedrive office365 office flow powerapps faculty-and-staff students alumni

Support

An ITCS technician will respond to support requests during regular operating hours.

Phone: 252-328-9866 / 800-340-7081

ECU provides a Microsoft 365 subscription to faculty, students, staff and alumni.

Submit this request for support with Microsoft 365 Teams, OneDrive, and other MS365 apps in a research or administrative environment.

Faculty, Staff, Students, alumni (limited)

See these IT Knowledge Base articles:

Microsoft Teams. General overview, FAQ and best practices for meetings and messaging.
OneDrive. Overview.
Bookings with me appointments. Overview article.
Microsoft 365 Apps & Services. Brief description and overview of Microsoft 365 apps and services.

Office 365 Quick Look
Feature	Students	Prospective Students	Faculty & Staff	Alumni
Login	pirate365.ecu.edu PirateID/password Get Started	pirate365.ecu.edu PirateID/password Get Started	pirate365.ecu.edu PirateID/password	mymail.ecu.edu Login is last PirateID/password unless changed by user
Eligibility	Enrolled Students	Limited features	ECU employees only	Email content moves to alumni acct. after graduation; OneDrive becomes personal account
Email	Yes Your first login to email	Yes	Yes	Yes
Calendar	Yes	Yes	Yes	Yes
OneDrive and Office Online	Yes	Yes	Yes	Yes
Office Downloads Windows and Mac*	Yes	No	Yes	No
Office Mobile**	Yes	No	Yes	No
Teams	Yes	No	Yes	No

No fees are associated with this service.

Submit a Ticket