Fax Service Account & Support


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit this Ticket to request a fax account, a new fax line, support or to report an issue.


The ECU fax server allows staff, faculty and departments to easily and securely send electronic documents directly to a fax number through Outlook. By utilizing this service, the need for a stand-alone manual fax machine is eliminated while paper, ink and other supplies are saved.

This service is available at a minimal monthly fee of $4 for a single user and $6 for a group account.

Submit this ticket to request a fax account, a new fax line, support or to report an issue.

Available To

Faculty, Staff, Departments

Get Started

Send a fax through Windows Outlook

  1. Open Outlook and create a new email message.
  2. In the To field, type the fax number of the recipient, followed by @pirate.fax. Example: 3280358@pirate.fax
  3. Information provided in the Subject field and body of the message appears on the fax cover sheet.
  4. Attach the document to be faxed.
  5. Click Send.

After the recipient receives the fax, a confirmation email that includes the cover sheet (but not the faxed document) is sent to you.


  • Single user - $4/month*
  • Group account - $6/month*

*$10/month line charge may apply

Submit a Ticket


Service ID: 31657
Fri 3/27/20 8:04 AM
Wed 8/31/22 11:09 AM
Service Owner
Unified Communications