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    Services or Offerings?
    Banner Password and Security Support
    1. Services
    2. Business
    3. Banner
    Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
    Computer Virus/Malware Issues
    1. Services
    2. Hardware - Software - Storage
    3. Computers - Printers - Mobile
    ECU-managed computers only. If you suspect your work computer is infected with a virus or other malware, submit this form for help.
    DatAdvantage Security Reporting
    1. Services
    2. Hardware - Software - Storage
    3. Storage
    DatAdvantage tracks permissions and data changes on department Piratedrive folders and emails a report to owners.
    Device Encryption
    1. Services
    2. Hardware - Software - Storage
    3. Computers - Printers - Mobile
    Request encryption be enabled for ECU-purchased computers, tablets, thin clients, USB hard drives and flash drives.
    ECU Account Authentication (MFA)
    1. Services
    2. Accounts - Access
    Account authentication, or MFA, is ECU's required security action to verify your identity during log in to ECU resources.
    Employee Account Access Termination
    1. Services
    2. Accounts - Access
    3. Employee Account Mgmt
    Supervisors submit this request BEFORE an employee's separation date to remove access to IT systems.
    FERPA Data Hosting Approval
    1. Services
    2. IT Security - Compliance
    3. Approvals - Exceptions
    Submit this request to the Office of the Registrar for approval to host (store) FERPA data.
    File Sharing
    1. Services
    2. IT Security - Compliance
    3. Approvals - Exceptions
    ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.
    Formstack Data Collection Approval
    1. Services
    2. Business
    Submit this contact form to request Data Steward approval to collect Level III or IV data.
    Information Security Awareness Development
    1. Services
    2. IT Security - Compliance
    3. Information Security
    Submit this request for assistance with developing security content for your area.
    Information Security Management Assistance
    1. Services
    2. IT Security - Compliance
    3. Information Security
    Submit this form to request guidance on your department's business processes to ensure the security of your department's information.
    Information Security Risk Acceptance
    1. Services
    2. IT Security - Compliance
    3. Information Security
    Submit this request for assistance with the identification, assessment and management of risks to University information.
    Information Security Standards for ECU
    1. Services
    2. IT Security - Compliance
    3. Information Security
    The Information Security Office maintains information security standards for ECU which define the responsibilities of all employees for protecting university information.
    Mobile Device Management - Microsoft Intune
    1. Services
    2. IT Security - Compliance
    Microsoft Intune helps users balance data access with data security on a mobile device.
    Rapid7 Support & Onboarding
    1. Services
    2. IT Security - Compliance
    Rapid7 InsightVM is a vulnerability management service that autonomously scans servers, network devices and other applicable systems to assess the vulnerability/exposure landscape as well as ensure these systems are in compliance with campus policies.