ECU Account Authentication


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081


Multifactor Authentication (MFA), also called two-step verification, is ECU's security action that verifies your identity during log in to ECU resources from a non-ECU network. For a successful log in, you need your ECU password (factor one) plus identity verification using a device (factor two).

New users are prompted to set up their authentication methods within Microsoft 365 first time they log in to ECU email. Authentication methods are also managed through Microsoft 365 account security settings. See the Related Articles of this page to access tutorials.

Verification methods

  • Authenticator app* (recommended)
    • Notification – number matching
    • Notification – code
  • Phone*
    • Call – press hashtag (#)
    • Text message – code

*Note that standard message and data charges from your carrier may apply.

Related Links

Available To

Students, Faculty, Staff, Alumni, Retirees, non-Affiliated Users


No fees are associated with this service.


Related Articles (1)

A list of Account Authentication overview and how-to articles.


Service ID: 31556
Thu 6/6/19 1:58 PM
Tue 8/22/23 8:20 AM
Service Owner
Unified Communications