Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Overview
Multifactor Authentication (MFA), also called two-step verification, is ECU's security action that verifies your identity during log in to ECU resources. All ECU users, including faculty, students, staff, alumni, unpaid affiliates and some vendors/contractors (anyone assigned a PirateID to access ECU resources), are required to set up authentication through Microsoft 365 security settings.
New users set up their authentication methods when activating their account. Authentication methods can be changed through Microsoft 365 account security settings.
Verification options
Click the Resources link to learn more and access tutorials.
- Window Hello for Business (WHfB)
- Passwordless - just use a 6-digit code
- ECU-managed Windows 11 computers only
- Log in to computer AND your single sign-on resources all at once
- Yubico brand security key (coming soon)
- Passwordless - just use a 6-digit code
- Verification device for multiple devices (classrooms, ECU-managed, personal, mobile)
- Purchase from PORT (departments) and Dowdy Bookstore (departments and users)
- Authenticator app (recommended, especially for international travelers)
- Passwordless
- Verification device for multiple devices (classrooms, ECU-managed, personal, mobile)
- Notification – number matching or code
- Phone
- Requires PirateID and 15-digit password log in
- Call – press hashtag (#)
- Text message – code
Related Links
Available To
Students, Faculty, Staff, Alumni, Retirees, Unpaid affiliates
Fees
No fees are associated with this service.