ECU Email Support

Overview

ECU email is available through your Microsoft 365 subscription and includes email, calendar, contacts and tasks as well as other features and productivity apps.

See the Related Articles section of this page to access tutorials.

Submit this form to request assistance with your student, faculty or staff email account or to request an email account for your department.

Available To

Departments (group account), faculty, staff, students, alumni, retirees, unpaid affiliates

Get Started

Account access

New users receive their ECU email address in a message sent to their personal email.

• Web browser. mymail.ecu.edu*
• Desktop or laptop computer. The Outlook mail client is part of the Office download for Mac or PC through your ECU Microsoft 365 subscription.
• Mobile. Outlook mobile app. Download from your device's app store.

*Alumni who graduated before 2014 log in to outlook.com/alumni.ecu.edu.

Mobile Setup

• Microsoft Outlook is the recommended email app.
• A device PIN is required.
• Enter these settings: Username is complete email address | Exchange Server: outlook.office365.com | Domain: leave this blank
• Changing your password through the password maintenance portal does NOT update your mobile app logins.

Learn More

See the Related Articles section of this page to access more about your ECU email features.

Integrated Services

Your ECU email account is part of the Microsoft 365 subscription and integrates with Teams, SharePoint, OneDrive and Office. Webex Productivity Tools and Adobe Acrobat can also integrate with email and calendar.

Fees

No fees are associated with this service.