Support
A CET technician will respond to support requests during regular operating hours.
Phone: 252-328-9623
Submit a Ticket
Overview
When purchasing IT equipment or software for your area, please begin the process by submitting this request. Have questions? Submit a comment through this ticket, and an IT Ops tech will respond. This request is updated through each step of the CET process.
Once approved by IT Ops and your department chair, the request then follows the ECU IT purchasing process (see Related Links on this page to learn more).
CET Purchasing Process
- Submit this request. Be sure to include all purchasing information.
- Request routes to department chair for approval.*
- Request routes to CET IT ops for approval.*
- Request routes back to your area and entered into the PORT system.
- Request is updated through the entire process (including the ECU purchase process) and closed once equipment/software arrives.
ECU Purchasing Process
- PORT request reviewed by ECU Technology Acquisition Committee (TAC).
- PORT request reviewed by Accessibility Committee (if appropriate).
- PORT request reviewed by Materials Management.
*Communication is documented through this request. You may be asked for additional information. If a request is denied, you receive an explanation.
Related Links
Available To
CET
Fees
No fees are associated with this service.