Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
AppEnhancer (formerly Xtender) is an imaging and storage system used by administrative staff to capture, organize and retrieve paper and computer-generated documents at ECU. Documents are scanned and available for viewing through Banner INB. Our team provides consultation, development, support and one-on-one or group training for new and existing AppEnhancer applications.
AppEnhancer is integrated with Banner through an Ellucian-supported integration which supports seamless viewing of documents from a single click within Banner INB. AppEnhancer can be used separately or from within Banner accessible on the web.
Related Links
Xtender upgraded to version 23.4 on Monday, March 29, 2026. The app's name has changed to AppEnhancer, and the login is now through SSO. See the new log in link below. the ECU SSO is accessed below the SIGN IN button titled Sign in using other accounts: SAML2.
AppEnhancer (fomerly Xtender) access is requested through the Banner Security Request application in PiratePort. For more information on how to submit a Banner Security Request, please click here for that process.
PLEASE NOTE: When accessing AppEnhancer from off campus, an ECU VPN connection is required.
Available To
Faculty, Staff
Get Started
Visit the Xtender Knowledge Base to get started with the document imaging and storage system.
Related Policies and Guidelines
Learn More
Integrated Services
Banner
Fees
No fees are associated with this service.