ECU Wireless Networks

Support

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket

Overview

Eduroam Wireless Network

ECU’s primary wireless network, Eduroam (education roaming), is a secure world-wide roaming access service developed for the international research and education community. Many institutions are now members, including several UNC institutions.

Onboard (register) a device once, and you have wireless access for four years on ECU’s campus as well as wherever eduroam is available. For example, if an NCSU professor visits the ECU campus, s/he can join the ECU eduroam network using NCSU credentials.

eduroam is compatible with the following operating systems:

Android Linux
Chrome OS macOS - Mojave, Catalina, Big Sur and Monterey
iPhone/iPad Microsoft Windows - 8, 8.1, 10 and 11
Kindle Fire  

NOT compatible with eduroam: Windows mobile, Blackberry and Nokia

Students, staff and faculty must verify their identity through Multi-Factor Authentication (MFA) when onboarding devices from off campus.

See this US map for current participating institutions.

  • Faculty, staff and students should onboard each personal mobile device and/or ECU-owned Mac laptop.
  • ECU-owned Windows devices that log into the INTRA domain are already enrolled.
  • ECU-managed multiple user devices should follow the ECU MDM instructions. When prompted, please select the group “ECU Owned Multiple Users”.
  • Visitors with eduroam access from another institution can connect to eduroam using their institution’s credentials.
  • Visitors with no eduroam access or PirateID require a sponsored guest account.
     

ECU-WiFi Wireless Network

ecu-wifi is an open, non-secure wireless network at ECU:

  • Access the internet and other non-secure resources. You must authenticate (log in) with your PirateID each time you connect. It is recommended that eduroam be your primary wireless network connection for cell phones, laptops and tablets.
     
  • Connect internet-ready devices in residence halls. Examples include smart TVs and other multimedia equipment not supported by the eduroam network service. Register your device to avoid daily authentication.
     

Guest Wireless Network 

Network Access for ECU Visitors. Short-term, daily or weekly network access is available for individuals and groups with legitimate, ECU-supported business or academic need who are visiting the ECU campus but have no PirateID. Visitors must be sponsored by an ECU faculty or staff member.

The guest can send a request for an account to the sponsor, or the sponsor can request the network account.Guest accounts are requested and managed through sponsor.ecu.edu and must include the visitor’s first and last name, email address and phone number. After access is granted, the visitor connects to the ecu-guest network.

Related Links

Available To

Faculty, Staff, Students, Approved Guests

Related Policies and Guidelines

Fees

No fees are associated with this service.

 
Submit a Ticket

Related Articles (10)

A guest/visitor can request a temporary network account through the sponsor.ecu.edu portal. All network guests are sponsored by ECU faculty or staff.
Faculty and staff can follow these steps to request and manage a temporary network account for an ECU guest. All network guests are sponsored by ECU faculty or staff.
See answers to common questions from new users.
The Media Access Control (MAC) address is a unique series of letters and numbers that works with the IP address to identify your system on the ECU network.
Connect and configure the ECU eduroam network for your Android device.
Connect and configure the ECU eduroam network for your Chromebook.
Connect and configure the ECU eduroam network for your iOS device.
Connect and configure the ECU eduroam network for your Mac device.
Connect and configure the ECU eduroam network for your Windows device.
If you live in a residence hall and wish to connect a smart TV or other internet-ready, multimedia device, please follow these steps to register the device in the My Devices Portal.

Details

Service ID: 11917
Created
Thu 1/28/16 11:14 AM
Modified
Thu 8/25/22 3:16 PM
Service Owner
Network Services