ECU Wireless Networks

Support

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252.328.9866 / 800.340.7081

IT Help Desk Chat

Submit a Ticket

Overview

Eduroam Wireless Network

ECU’s primary wireless network, Eduroam (education roaming), is a secure world-wide roaming access service developed for the international research and education community. Many institutions are now members, including several UNC institutions.

Onboard (register) a device once, and you have wireless access for four years on ECU’s campus as well as wherever eduroam is available. For example, if an NCSU professor visits the ECU campus, s/he can join the ECU eduroam network using NCSU credentials.

Students, staff and faculty now verify their identity through Multi-Factor Authentication (MFA) when onboarding devices from off campus.

See this US map for current participating institutions.

  • Faculty, staff and students should onboard each personal mobile device and/or ECU-owned Mac laptop.
  • ECU-owned Windows devices that log into the INTRA domain are already enrolled.
  • ECU-managed multiple user devices should follow the ECU MDM instructions. When prompted, please select the group “ECU Owned Multiple Users”.
  • Visitors with eduroam access from another institution can connect to eduroam using their institution’s credentials.
  • Visitors with no eduroam access or PirateID require a sponsored guest account.

ECU-WiFi Wireless Network

ecu-wifi is an open, non-secure wireless network at ECU:

  • Access the internet and other non-secure resources. You must authenticate (log in) with your PirateID each time you connect. It is recommended that eduroam be your primary wireless network connection for cell phones, laptops and tablets.
  • Connect internet-ready devices such as smart TVs and other multimedia equipment not supported by the eduroam network service in residence halls. You can register your device and avoid daily authentication.

Guest Wireless Network 

Network Access for ECU Visitors. Short-term, daily or weekly network access is available for individuals and groups with legitimate, ECU-supported business or academic need who are visiting the ECU campus but have no PirateID. Visitors must be sponsored by an ECU faculty or staff member.

The guest can send a request for an account to the sponsor, or the sponsor can request the network account.Guest accounts are requested and managed through sponsor.ecu.edu and must include the visitor’s first and last name, email address and phone number. After access is granted, the visitor connects to the ecu-guest network.

Related Links

Available To

Faculty, Staff, Students, Approved Guests

Related Policies and Guidelines

Fees

No fees are associated with this service.