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File Sharing
  1. Services
  2. IT Security - Compliance
  3. Approvals - Exceptions
ECU blocks all file-sharing traffic on the university’s network. Submit this request for an exception to use software such as BitTorrent, uTorrent, or Vuze for a legitimate business or academic purpose.
Vendor Interfaces/Transient - ITCS Staff Only
  1. Services
  2. Business
  3. Administrative Systems
Electronically transfer files via secure ftp server with trusted external systems.
ECU Wired Network
  1. Services
  2. Network - Connectivity
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
IT Accessibility Consultation
  1. Services
  2. Teaching - Learning
  3. Learning Technologies
ECU is committed to providing accessible technology and educational resources. Request an IT Accessibility Consultation to learn how to develop accessible content, including: instructional materials, Microsoft Office files, web pages, and announcements.
CrashPlan Backup Support & Installation
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Licensed by ECU, this backup application is available to faculty and staff for an annual subscription fee.
Microsoft SharePoint Support
  1. Services
  2. Hardware - Software - Storage
  3. Software
  4. Windows & Microsoft 365
  5. SharePoint Online
ECU Collaborate, or SharePoint, is a secure, web-based service available to faculty, staff and student organizations to store, organize, share, and access information from almost any device.
Piratedrive Storage Support
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Piratedrive is a secure network attached storage folder available to store sensitive and non-sensitive information.
OneDrive Cloud Storage
  1. Services
  2. Hardware - Software - Storage
  3. Storage
Microsoft's OneDrive is ECU's approved cloud storage solution for students, faculty, and staff.
Microsoft 365 Instructional Support
  1. Services
  2. Teaching - Learning
  3. Learning Technologies
Faculty and students. Submit to request a consultation using Microsoft Teams, Teams Meetings, OneDrive, Bookings and Yammer in an instructional environment.
GDPR Data Subject Rights Request - Non-ECU
  1. Services
  2. Public Requests
Under the GDPR, individuals can request organizations to exercise rights around the use and collection of personal data and only applies to personal information captured or processed while a Data Subject is physically residing in the European Economic Area (EEA). For non-ECU requests only.
DatAdvantage Security Reporting
  1. Services
  2. Hardware - Software - Storage
  3. Storage
DatAdvantage tracks permissions and data changes on department Piratedrive folders and emails a report to owners.
Firewall Change Request
  1. Services
  2. Network - Connectivity
Your department may submit a Firewall Change request to update the access for department resources that require firewall managed services.
IT Accessibility Training
  1. Services
  2. Training
Learn more about IT accessibility and how to apply the standards through these training courses.
WWW2 Website Hosting Support
  1. Services
  2. Web Services
The WWW2 web server hosts HTML websites for special department projects.
Microsoft Teams Support
  1. Services
  2. Communication - Conferencing - Collaboration
  3. Conferencing & Collaboration
Microsoft Teams is the hub for collaboration and integrates the people, content and tools you need to be engaged and effective.