Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
Piratedrive is one server within ECU's Enterprise network-attached storage (NAS) service available to users, departments and groups to store ECU data.
Each NAS folder is password-protected, secure and backed up nightly. Enterprise NAS is approved for storage of sensitive ECU information,* such as FERPA or research data. ECU data should not be saved to your computer’s hard drive.
- Personal. A NAS folder, named HOME, is created for each new student, staff and faculty when the ECU user account is established. Available through Windows File Explorer and macOS Finder.
- Department/group. Departments and groups can request an Enterprise NAS folder for shared information. A primary admin plus a secondary backup are required to manage user access and permissions. Capacity is determined on a case-by-case basis.
Activities using a network-attached storage folder (Piratedrive) must conform to the Acceptable Use of IT Resources Policy. Commercial or for-profit use prohibited.
Submit to request a department/group folder or to request assistance with your existing folder.
Reporting complaints. Complaints relating to the abuse of NAS space should be directed to the IT Service Desk at 252-328-9866.
*Appropriate data steward approval required.
Available To
Faculty, Staff, Students, Departments, Groups
Get Started
Access
- On-campus users click HOME to open their personal folder. Map a drive (create a shortcut) for a department NAS folder.
- Off-campus users can establish a secure connection using ECU’s Virtual Private Network (VPN), then open the mapped (U:) drive.
- Drag and drop files using an FTP program like FileZilla or Fetch. SFTP setting is also supported:
- Host – piratedrive.intra.ecu.edu
- Username – intra\Your-PirateID
- Connect using – FTP (or SFTP)
- Password – Your ECU password
Collaboration
Departments and official ECU groups can request NAS space for collaboration. To learn more about administrator responsibilities, see the IT Knowledge Base article, Enterprise NAS Folder Administration.
Submit this service request, and the Enterprise Storage team can help determine the best option for your particular need.
NOTE: Research data, HIPAA-regulated data, and any other governed or sensitive institutional data should never be stored in personal HOME folders or personal OneDrive cloud storage.
Related Policies and Guidelines
Acceptable Use of IT Resources Policy
Learn More
See the Related Articles section on this page for tutorials and more support information.
Fees
There are no fees associated with this service.