Virtual Computing Lab Support


An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

 Submit a Ticket


Students remotely log on to the Virtual Computer Lab (VCL) Windows 10 desktop from home or campus computer lab to access educational software used to complete class assignments. Click the link in the Get Started section on this page to log in. Once connected, the VCL also connects to your OneDrive cloud storage where you will save your work. See the Related Articles section of this page to access how-to articles for further information.

Submit this request to:

  • Report problems connecting to or using the VCL.
  • Request a software profile for a course (faculty only).

Available To

  • Students who need to complete assigned coursework.
  • Faculty who need access for teaching and course preparation.

Get Started

VCL Login:

Students: Click the link above to log in to the VCL using any modern browser such as MS Edge, Firefox, Chrome, Safari, etc.

Faculty: Submit this form to request a software image for a course. The number of software licenses available is the maximum number of student connections allowed at any one time. For more information, email

Service Availability

  • The VCL is not available for use outside the U.S. due to software licensing restrictions.
  • The VCL is rebooted daily at 4:00 a.m., and new connections are not allowed after 3:45 a.m. Warning messages are sent as a reminder but please be sure to save all work prior to 4:00 a.m.


No fees are associated with this service.

Submit a Ticket

Related Articles (4)

Microsoft OneDrive cloud storage is available through your ECU Microsoft 365 subscription and alumni email and is the only approved cloud storage for ECU data.
Follow these steps to access the remote Windows 10 desktop in the virtual computing lab.
When creating files through the ECU Virtual Computing Lab (VCL), save your work to OneDrive.
Available applications for the virtual computing lab (VCL).


Service ID: 31573
Tue 7/2/19 8:37 AM
Wed 1/10/24 10:47 AM
Service Owner
Labs & Advanced Technologies