Panopto Video Support

ITCS Service Desk

An ITCS technician will respond to support requests during regular operating hours.

 Phone: 252-328-9866 / 800-340-7081

Submit a Ticket

Log in to Panopto


Panopto Support (preferred)

 Phone: 855-765-2341

Support hours: 24/7


Panopto provides lecture recording, screencasting, video streaming and video content management.

Available To

Faculty, Staff, Students

Get Started

Getting Started resources library


Recording & Editing Integrations/Engagement
  • Classroom recorder in equipped classrooms
  • Personal capture - Note: record outside classroom
  • Live webcasting
  • Basic video editing
  • Analytics
  • Canvas integration
    • Student assignments
    • Video quizzing
  • Machine-generated captions
  • Video discussions and commenting
  • DVR
  • Video Smart Search
  • Private notes and bookmarks

Related Policies and Guidelines

Service Availability


Learn More

Getting Started resource library


Learn about accessibility features


No fees are associated with this service.

Submit a Ticket

Related Articles (4)

See this quickstart guide to using a HiTech classroom.
Written permission or a syllabus statement is required when including students, patients and others in research, project or promotional videos.
This article provides steps for activating Panopto in Canvas.
Video reference copies are the recommended method for sharing videos into Canvas courses or sections that are not cross-listed. This article provides key information and steps for creating and identifying reference copies.


Service ID: 31717
Wed 11/10/21 9:14 AM
Wed 9/7/22 12:16 PM
Service Owner
Learning Technologies