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- Services
- Accounts - Access
MULTIFACTOR AUTHENTICATION (MFA), also called two-step verification or two-factor verification, is ECU's security action to verify your identity during log in to ECU resources.
- Services
- Accounts - Access
Administrators submit this request to have Azure SSO configured for an application so users log in using ECU credentials and multifactor authentication.
- Services
- Other Campus Services
- Financial Services
- Accounts Payable
Greenphire is a system to track and pay research study participants.
- Services
- Other Campus Services
- Financial Services
- Accounts Payable
For one-time incentive payment of $50 or less to an individual in a calendar year or participant payments for which the research protocol costs, or technical issues preclude the use of Greenphire debit cards, you must enter your information into this Greenphire Exceptions Request site.
NOTE: If gift cards are your payment solution, before you purchase any cards, you must first obtain an approved Authorization for the Purchase of Gift Cards/Gift Certifications, Incentives, or Prizes form. This form and instructions can be found in the Guide to Materials Management on Materials Management's webpage.
- Services
- Accounts - Access
- PirateID Account
The PirateID user account and a secure password are used to access ECU resources.
- Services
- Business
- Administrative Systems
Xtender is a document imaging and storage system used by administrative staff to capture, organize and retrieve paper and computer-generated documents at ECU. Documents are scanned and available for viewing through Banner INB. The Xtender team provides consultation, development, support and one-on-one or group training for new and existing Xtender applications. Submit this request for questions and training, to modify an existing application or to request a new application.
- Services
- Teaching - Learning
- Computer Labs - Printing - VCL
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
- Services
- Accounts - Access
- PirateID Account
Explanation of the process to request a Banner ID for an unpaid affiliate.
- Services
- Training
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
- Services
- Business
- Data and Analytics
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
- Services
- Teaching - Learning
- Canvas & Integrated Tools
Starfish is an early-alert retention tool that works through Canvas to support student academic success.
- Services
- Hardware - Software - Storage
- Storage
DatAdvantage tracks permissions and data changes on department Piratedrive folders and emails a report to owners.
- Services
- Business
- Registrar
Functional, technical and access support for Registrar-related systems including Banner Student, Student Self Service, Faculty & Advisor Self Service, Registration and Planning Self Service and Degree Works.
- Services
- Hardware - Software - Storage
- Software
- Windows & Microsoft 365
- Microsoft 365 Apps
Create surveys, quizzes and polls using the Microsoft Forms app available through your ECU Microsoft 365 subscription.
- Services
- Communication - Conferencing - Collaboration
- Telephone & Fax
All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.