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Answers concerning setup, internet connection, simple troubleshooting and more. ... >Audio and Video Connection… Use this to ensure that you have the correct microphone selected for computers with multiple microphone inputs and that the audio level is not set to zero. Why is my...

Frequently asked questions for the Announce LISTSERV. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket How do I post a message to the list? How do I remove my email address from Announce? How do I turn off...

See these questions (with answers) from other ECU users. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers Choose a category and jump to the answer. Access/Create How do I access Microsoft Teams? Where can I find out about Teams...

This REDCap FAQ may answer your questions. ... How can I make changes to a survey that is already in production status? How do I cite REDCap? Is there a recommended browser for accessing REDCap? One of my collaborators is unable to see our...

Answers to questions you might have concerning your ECU email and other messaging apps. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Is the Outlook desktop app part of the Microsoft 365 Office downloads? I'm having an issue with Outlook and...

General computer information pertaining to student computer purchase and support. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Computer questions frequently asked by students. Click a category to jump to answers. General Information...

Answers to your general OneDrive questions. ... Jump to a section: General | Setup | Storage | Sharing & Collaboration | Sync | Mobile | Office Online General What are the benefits to using OneDrive? 5TB of storage for ECU users; 100GB for...

See answers to common questions from new users. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Are there extra security risks while using eduroam? Help! I am trying to join the eduroam network, but my...

New to DocuSign and Formstack? See these user questions and learn how these two form builder/signature service tools can save paper and time. ... Jump to a section: General Information | DocuSign | Formstack General Information What are DocuSign and Formstack? DocuSign and Formstack are electronic tools designed to simplify manual tasks....

See this FAQ for the LTI approval process. ... Which publisher LTI tools are available in Canvas? Where can I search for LTI tools? When are new LTIs installed? What if an LTI is not approved? Which publisher and LTI tools are available in...

Faculty and instructional staff. See these frequently-asked questions for the Microsoft OneDrive Canvas Integration. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket When is the OneDrive upgrade available? Do I need to take any action to access the upgraded Microsoft...

This knowledge base article aggregates commonly asked Studio questions from ECU instructors. ... Record & Manage Media How long can I record? Can failed recordings be recovered? Can deleted media be recovered? Uploading Why did my file fail to upload? Embedding Media in Rich Content Editor...

Panopto users can opt-in to have Webex Meetings they host automatically imported into Panopto. See how to enable this option in your Panopto account settings. ... Meeting Recordings. How long does it take for meeting recordings to appear in Panopto? Submit a Panopto Video ticket if your meeting recording has not populated into Panopto after 24 hours. Are...

See these frequently-asked questions from users using Poll Everywhere. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Is Poll Everywhere available to everyone at ECU? Do participants need to register to participate in a poll?...

Most-asked user questions on classroom audiovisual equipment. ... How can I connect my laptop to the projector or other display? Should I shut down the computer when I am finished? What equipment is available? Who do I contact if I need help? How can I connect my...