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Most-asked user questions on classroom audiovisual equipment. ... How can I connect my laptop to the projector or other display? Should I shut down the computer when I am finished? What equipment is available? Who do I contact if I need help?   How...

Most-asked questions about the Pirate Print student printing program. ... Are faculty and staff allowed to print in computer labs? Are refunds given to students if there's a balance at the end of the semester? Can I submit a print job from my mobile device? Can...

Answers concerning setup, internet connection, simple troubleshooting and more. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Does Webex work if my computer is behind a firewall? How do I test my Internet connection...

Frequently asked questions for the Announce LISTSERV. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket How do I post a message to the list? How do I remove my email address from Announce? How do I turn...

See these questions (with answers) from other ECU users. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers Choose a category and jump to the answer. Access/Create How do I access Microsoft...

This REDCap FAQ may answer your questions. ... How can I make changes to a survey that is already in production status? How do I cite REDCap? Is there a recommended browser for accessing REDCap? One of my collaborators is unable to see...

This knowledge base article aggregates commonly asked Studio questions from ECU instructors. ... Record & Manage Media How long can I record? Can failed recordings be recovered? Can deleted media be recovered? Uploading Why did my file fail to upload? Embedding Media...

Answers to questions you might have concerning your ECU email and other messaging apps. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Is the Outlook desktop app part of the Microsoft 365 Office downloads? I'm having an issue with...

Panopto users can opt-in to have Webex Meetings they host automatically imported into Panopto. See how to enable this option in your Panopto account settings. ... Overview Panopto users can opt-in to have Webex Meetings they host automatically imported into Panopto. This article provides information and steps on how to enable this option in your Panopto...

New to DocuSign and Formstack? See these user questions and learn how these two form builder/signature service tools can save paper and time. ... Jump to a section: General Information | DocuSign | Formstack   General Information What are DocuSign and Formstack? DocuSign and Formstack are electronic tools designed to simplify...

See this FAQ for the LTI approval process. ... Which publisher LTI tools are available in Canvas? Where can I search for LTI tools? When are new LTIs installed? What if an LTI is not approved?   Which publisher and LTI tools are...

Faculty and instructional staff. See these frequently-asked questions for the Microsoft OneDrive Canvas Integration. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket When is the OneDrive upgrade available? Do I need to take any action to access the upgraded Microsoft...

See these frequently-asked questions from users using Poll Everywhere. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Is Poll Everywhere available to everyone at ECU? Do participants need to register to participate in a...

General computer information pertaining to student computer purchase and support. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Computer questions frequently asked by students. Click a category to jump to...

See these questions and answers from ECU faculty and staff. ... IT Service Desk 252-328-9866 | Pirate Techs Technology Support Centers | Submit a Ticket Why are we upgrading ECU-managed Windows computers to Windows 11? When will my computer be upgraded to...