Popular Services
Overview of Cornerstone is ECU's employee training portal.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
NEW! Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium (new). Now provided by ECU with no fees.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Services related to our websites, including content management systems and personal websites.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
SAS statistical software licensing available through this request.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
If you are having issues with your wireless connection, please submit this service request.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
The PirateID user account and a secure password are used to access ECU resources.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
As part of ECU’s ongoing information technology modernization efforts, administrative privileges have been restricted. While these measures reduce the attack surface, they also impact the ability to use Remote Access on ECU-managed systems. This service ticket provides a means to support valid use cases of Remote Access on ECU-managed systems via workstations in a secure, auditable, and controlled manner.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.