Popular Services
Overview of Cornerstone is ECU's employee training portal.
Services related to our websites, including content management systems and personal websites.
Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
The PirateID user account and a secure password are used to access ECU resources.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
The Cisco Webex Calling feature allows you to add one or more phone numbers to Webex for voice calls, voicemail and contact management through your computer or mobile device. Recommended for those who telework and travel.
Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
Canvas is ECU's learning management system for delivery of educational courses.
Request a new voicemail account for a new user, report voicemail issues or request help with resetting a voicemail PIN.
Faculty and staff request assistance with portal features and questions such as searching for training, reviewing a transcript or scheduling events.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
Piratedrive is a secure network attached storage folder available to store sensitive and non-sensitive information.