Popular Services
Overview of Cornerstone is ECU's employee training portal.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Services related to our websites, including content management systems and personal websites.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
The PirateID user account and a secure password are used to access ECU resources.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
MULTIFACTOR AUTHENTICATION (MFA), also called two-step verification or two-factor verification, is ECU's security action to verify your identity during log in to ECU resources.
Canvas is ECU's learning management system for delivery of educational courses.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.