Popular Services
Overview of Cornerstone is ECU's employee training portal.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Services related to our websites, including content management systems and personal websites.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
NEW! Licensing for Adobe Creative Cloud suite now provided by ECU with all the professional grade products plus a new license for Adobe Express premium.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.
ECU’s technology purchase process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
Submit this request for development and test code migration, database object creation and maintenance, data refreshes, user account creation (non-Banner) and any other database-related service.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
CHANGES COMING AUGUST 18! The PirateID user account and a secure password are used to access ECU resources.
If you are having issues with your wireless connection, please submit this service request.
Canvas is ECU's learning management system for delivery of educational courses.