Popular Services

Cornerstone is a training management system for ECU. Employees and student workers can register for online modules, LinkedIn Learning courses and assigned training sessions through this portal.

Request installation and repair assistance for ECU-managed computers, clinic support and purchase quotes.

For general problems with your PirateID such as a locked account or a passphrase reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.

Can't find the service you need? This form routes to the Pirate Techs Technology Support Center.

Banner is the administrative software application that is a part of all university functions including human resources, admissions, finance and more. Students also register for classes through Banner.

Adobe Creative Cloud graphic design, video, photography and web development suite and Acrobat Pro PDF creation and editing solution available any time during the year.

Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.

ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.

Services related to our websites, including content management systems and personal websites.

All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.

The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives.

Submit this request if you need access to or assistance with an ecuBIC report.

Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.

Banner HR is a module of ECU's Enterprise Resource Planning (ERP) system. Use this service for assistance with Electronic Personnel Action Forms (EPAFs) and HR Internet Native Banner (INB).

Activated through the passphrase maintenance portal, the PirateID user account and a secure passphrase are used to access ECU resources.

Request installation, re-installation or repair of department-purchased software or your computer's operating system.

Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.

A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.

Request a new voicemail account for a new user, report voicemail issues or request help with resetting a voicemail PIN.

LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.

If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.

Piratedrive is a secure network attached storage folder used by some users and departments.

The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events

The Sponsored PirateID service has been replaced with the new unpaid affiliate process.

Qualtrics is a browser-based survey software licensed by ECU.

Submit this request for the following: Develop, customize and or update request forms, automation rules, service level agreements, response and task templates, workflows and other system customizations pertaining to the TeamDynamix system.