Popular Services
Overview of Cornerstone is ECU's employee training portal.
Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.
Services related to our websites, including content management systems and personal websites.
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
If you are having issues with your wireless connection, please submit this service request.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
The PirateID user account and a secure password are used to access ECU resources.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Faculty and staff request assistance with portal features and questions such as searching for training, reviewing a transcript or scheduling events.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
Required when purchasing hardware and/or software to ensure compliance with sensitive information guidelines and policies.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
ECU’s technology purchase process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.