Popular Services
Overview of Cornerstone is ECU's employee training portal.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Services related to our websites, including content management systems and personal websites.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
Undergraduate Students submit this service for support of ECU's Leaner360. Submit for assistance with Learner360 log in, questions, how-to information or to report an issue.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
The PirateID user account and a secure password are used to access ECU resources.
FACULTY/STAFF. Submit this ticket for an Adobe Creative Cloud, Acrobat or Express Pro license. No fees. Students log in to MY ACCESS portal. No ticket required.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
ODS is the university’s data warehouse and is used for reporting against many enterprise systems (i.e., Banner, OneCard, DegreeWorks, JAGGAER, Canvas LMS, Faculty 180, RAMSeS, Etracs). Submit this request to add new ETLs, data or enhancement to the existing database or if you need assistance using the ODS database.
Submit this request for assistance with application load balancing or advanced web application firewall.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
ADVISORS use this service for support of the Advising interface in ECU's Pirate360 CRM. Request assistance with log in, questions, how-to information or to report an issue.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.