Popular Services

Overview of Cornerstone is ECU's employee training portal.


Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.


Services related to our websites, including content management systems and personal websites.


Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.


Qualtrics is a browser-based survey software licensed by ECU.


For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.


Submit to request technical assistance from the ITCS Banner Support and Maintenance team.


Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.


All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.


The PirateID user account and a secure password are used to access ECU resources.


ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.


Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.


The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.


Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.


Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.


A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.


The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.


Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.


Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.


AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.


LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.


Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.


If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.


Piratedrive is a secure network attached storage folder available to store sensitive and non-sensitive information.


Explanation of the process to request a Banner ID for an unpaid affiliate.