Popular Services

Overview of Cornerstone is ECU's employee training portal.


Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.


Qualtrics is a browser-based survey software licensed by ECU.


For general problems with your PirateID such as a locked account or a passphrase reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.


Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.


Services related to our websites, including content management systems and personal websites.


Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.


Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.


ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.


Banner is the administrative software application that is a part of all university functions including human resources, admissions, finance and more. Students also register for classes through Banner.


All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.


A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.


Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.


Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.


Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.


Microsoft Teams is the hub for collaboration and integrates the people, content and tools you need to be engaged and effective.


Activated through the password maintenance portal, the PirateID user account and a secure password are used to access ECU resources.


WordPress is ECU's official content management system for college, school and department websites and is also used to house online information for personal and group websites like research, clubs and courses.


Request a new voicemail account for a new user, report voicemail issues or request help with resetting a voicemail PIN.


LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.


Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.


The Respondus LockDown Browser, integrated with Canvas, is a custom browser that locks the testing environment for students.


Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.


The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events


The Cisco Webex Calling feature allows you to add one or more phone numbers to Webex for voice calls, voicemail and contact management through your computer or mobile device. Recommended for those who telework and travel.