Popular Services
NEW! Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium (new). Now provided by ECU with no fees.
Overview of Cornerstone is ECU's employee training portal.
If you are having issues with your wireless connection, please submit this service request.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Services related to our websites, including content management systems and personal websites.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
Canvas is ECU's learning management system for delivery of educational courses.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Piratedrive is a secure network-attached storage folder available to faculty, staff and students.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
ECU’s technology purchase process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.