Popular Services
Overview of Cornerstone is ECU's employee training portal.
Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
For general problems with your PirateID such as a locked account or a passphrase reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
Services related to our websites, including content management systems and personal websites.
ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Banner is the administrative software application that is a part of all university functions including human resources, admissions, finance and more. Students also register for classes through Banner.
Banner HR is a module of ECU's Enterprise Resource Planning (ERP) system. Use this service for assistance with Electronic Personnel Action Forms (EPAFs) and HR Internet Native Banner (INB).
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
Activated through the password maintenance portal, the PirateID user account and a secure password are used to access ECU resources.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
The Respondus LockDown Browser, integrated with Canvas, is a custom browser that locks the testing environment for students.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.
Explanation of the unpaid affiliate process to request a Banner ID for adjunct/visiting faculty, contract employees, volunteers and other non-employee affiliates.