Popular Services

Overview of Cornerstone is ECU's employee training portal.


Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.


For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.


Qualtrics is a browser-based survey software licensed by ECU.


Services related to our websites, including content management systems and personal websites.


Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.


LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.


Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.


A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.


ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.


Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.


Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.


The PirateID user account and a secure password are used to access ECU resources.


If you are having issues with your wireless connection, please submit this service request.


Submit to request technical assistance from the ITCS Banner Support and Maintenance team.


Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.


Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.


The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.


Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.


Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.


Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.


The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.


The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events


If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.


If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.