Popular Services
Overview of Cornerstone is ECU's employee training portal.
Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Services related to our websites, including content management systems and personal websites.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
The PirateID user account and a secure password are used to access ECU resources.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Canvas is ECU's learning management system for delivery of educational courses.
MULTIFACTOR AUTHENTICATION (MFA), also called two-step verification or two-factor verification, is ECU's security action to verify your identity during log in to ECU resources.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Supervisors submit this request BEFORE an employee's separation date to remove access to IT systems.
Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.
Microsoft Teams is the hub for collaboration and integrates the people, content and tools you need to be engaged and effective.
WordPress is ECU's official content management system for college, school and department websites and is also used to house online information for personal and group websites like research, clubs and courses.
ODS is the university’s data warehouse and is used for reporting against many enterprise systems (i.e., Banner, OneCard, DegreeWorks, JAGGAER, Canvas LMS, Faculty 180, RAMSeS, Etracs). Submit this request to add new ETLs, data or enhancement to the existing database or if you need assistance using the ODS database.