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LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.


If you are having issues with your wireless connection, please submit this service request.


Account authentication, or MFA, is ECU's required security action to verify your identity during log in to ECU resources.


Conference Now is an audio-only conferencing option available through the dial-in feature of our Cisco telephone system. Submit this ticket to request your account be enabled.


This required review ensures your software purchase is accessible based on Section 508 and W3C guidelines.


Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.


Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.


Most devices on the ECU network use dynamic IP addressing, where the IP address periodically changes. However, certain computer programs (Timekeeper, for example) require that a device be assigned a static IP address that does not change. Submit this request if a user in your department has a device that requires a change in static IP assignment.


Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.


Overview of Cornerstone is ECU's employee training portal.


A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.


Qualtrics is a browser-based survey software licensed by ECU.


The PirateID user account and a secure password are used to access ECU resources.


Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.


Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.


For one-time incentive payment of $50 or less to an individual in a calendar year or participant payments for which the research protocol costs, or technical issues preclude the use of Greenphire debit cards, you must enter your information into this Greenphire Exceptions Request site.

NOTE: If gift cards are your payment solution, before you purchase any cards, you must first obtain an approved Authorization for the Purchase of Gift Cards/Gift Certifications, Incentives, or Prizes form. This form and instructions can be found in the Guide to Materials Management on Materials Management's webpage.


ODS is the university’s data warehouse and is used for reporting against many enterprise systems (i.e., Banner, OneCard, DegreeWorks, JAGGAER, Canvas LMS, Faculty 180, RAMSeS, Etracs). Submit this request to add new ETLs, data or enhancement to the existing database or if you need assistance using the ODS database.


Submit this form to request changes to a shared account, including creating a new account or updating an existing one for operational needs.


Functional, technical and access support for Registrar-related systems including Banner Student, Student Self Service, Faculty & Advisor Self Service, Registration and Planning Self Service and Degree Works.


ADVISORS use this service for support of the Advising interface in ECU's Pirate360 CRM. Request assistance with log in, questions, how-to information or to report an issue.


Submit this contact form to request Data Steward approval to collect Level III or IV data.


ECU’s technology purchase process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.


Create surveys, quizzes and polls using the Microsoft Forms app available through your ECU Microsoft 365 subscription.


Panopto provides lecture recording, screencasting, video streaming and video content management.


PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.