My Recently Visited Services
Request assistance or report an issue regarding Canvas, Studio or other Canvas app.
The PirateID user account and a secure password are used to access ECU resources.
Canvas is ECU's learning management system for delivery of educational courses.
Panopto provides lecture recording, screencasting, video streaming and video content management.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
This form is to be used by those seeking assistance with potential research. Please complete this form to request a consultation with the CoE: Office of Research.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
ADVISORS use this service for support of the Advising interface in ECU's Pirate360 CRM. Request assistance with log in, questions, how-to information or to report an issue.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Request a consultation if you are purchasing a technology product or need help determining a technical solution or navigating an upgrade.
Overview of Cornerstone is ECU's employee training portal.
Submit to request assistance making your Word, Indesign, PowerPoint, Excel or other digital document accessible for posting online or as a printable email attachment.
Submit this request for assistance with developing security content for your area.
Services related to our websites, including content management systems and personal websites.
Hardware/OS support for Unix & Linux servers. The team also provides best effort support for departments running Unix/Linus servers.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Submit this request to update Banner journal entry approval queues.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
AppEnhancer (formerly Xtender) is a document imaging and storage system used to capture paper and computer-generated documents. Submit this request for questions and training, to modify an existing application or to request a new application.
Faculty, staff, students. Request support for Microsoft 365 Teams, OneDrive, and other MS365 apps in a research or administrative environment.
Statistical softwares available for ECU users available through the ECU Download Center.