My Recently Visited Services

Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.


Services related to our websites, including content management systems and personal websites.


Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.


ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.


Overview of Cornerstone is ECU's employee training portal.


PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.


Submit to request technical assistance from the ITCS Banner Support and Maintenance team.


Canvas is ECU's learning management system for delivery of educational courses.


Qualtrics is a browser-based survey software licensed by ECU.


AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new client installation or support.


The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.


Submit this request for assistance with developing security content for your area.


Submit an article or an idea for publication to COB internal and external stakeholders.


If you are having issues with your wireless connection, please submit this service request.


Submit this request for assistance with Faculty180 activity input, profile or other Faculty180 features.


Microsoft's OneDrive is ECU's approved cloud storage solution.


A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.


axiUm is the primary electronic dental records system for School of Dental Medicine patients. This tool is used for appointment registration, billing, dental records, and other patient tracking. If you are a faculty, student, or staff member of the School of Dental Medicine and need assistance with this tool, please submit a request through the SoDM|Assist system at sodmassist.ecu.edu. ITCS, BSOM, and other ECU support staff may use this ticketing service to submit axiUm support requests. Do not include personal information such as PHI, HIPAA, FERPA or other sensitive data.


SAS statistical software licensing available through this request.


Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.


The Respondus LockDown Browser, integrated with Canvas, is a custom browser that locks the testing environment for students.


LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.


Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.


If you cannot find the service you need within these categories, click the "Submit a Ticket" button to submit a technology support ticket to the Pirate Techs Technology Support Center.


Account authentication, or MFA, is ECU's required security action to verify your identity during log in to ECU resources.