My Recently Visited Services
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
The WWW2 web server hosts HTML websites for special department projects.
Pirate Print, ECU's print management program, allows students to print, copy and scan classwork. Submit this request to report a printer issue or to request a print job refund.
This category of requests is directly related to devices in scope for PCI (process credit card information) or the PCI firewall. This includes, but is not limited to, any changes needed for a PCI workstation, adding/removing/relocating workstations/printers, PCI firewall changes, etc.
NEVER enter credit card information into your request.
Required when purchasing hardware and/or software to ensure compliance with sensitive information guidelines and policies.
Request technical support from the Joyner Library technical support team.
Overview of Cornerstone is ECU's employee training portal.
REDCap is a secure, HIPAA-compliant, web-based application for building and managing online research surveys and databases. Submit this request for support issues and assistance with data collection instrument development.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
ECU’s technology purchase process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.
Conference Now is an audio-only conferencing option available through the dial-in feature of our Cisco telephone system. Submit this ticket to request your account be enabled.
Rapid7 InsightVM is a vulnerability management service that autonomously scans servers, network devices and other applicable systems to assess the vulnerability/exposure landscape as well as ensure these systems are in compliance with campus policies.
Services related to our websites, including content management systems and personal websites.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
A project is a temporary planned undertaking with a definitive beginning and end. See prioritization dates and instructions to submit this project request form.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
ECU's event calendar, powered by Localist, is the central location to view upcoming events.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Account authentication, or MFA, is ECU's required security action to verify your identity during log in to ECU resources.
ePrint is a web-based repository that allows end users to securely view Banner reports. Security permissions for access required.
Submit this service request for new reports, report deletions or modifications, login issues or questions.
Xtender is a document imaging and storage system used to capture paper and computer-generated documents. Submit this request for questions and training, to modify an existing application or to request a new application.
Hardware/OS support for Windows servers. The team also provides best effort support for departments running Windows servers.