 IT Security - Compliance

The Enterprise Data Management Support Services (EDMSS) team collaborates with the campus community to manage ECU's data. This team develops data modeling, metadata management and data quality solutions.

Microsoft Intune helps users balance data access with data security on a mobile device.

This category of requests is directly related to devices in scope for PCI (process credit card information) or the PCI firewall. This includes, but is not limited to, any changes needed for a PCI workstation, adding/removing/relocating workstations/printers, PCI firewall changes, etc.

NEVER enter credit card information into your request.

Rapid7 InsightVM is a vulnerability management service that autonomously scans servers, network devices and other applicable systems to assess the vulnerability/exposure landscape as well as ensure these systems are in compliance with campus policies.

As part of ECU’s ongoing information technology modernization efforts, administrative privileges have been restricted. While these measures reduce the attack surface, they also impact the ability to use Remote Access on ECU-managed systems. This service ticket provides a means to support valid use cases of Remote Access on ECU-managed systems via workstations in a secure, auditable, and controlled manner.

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.