Governance, Compliance & Security

Software/Hardware Security Assessments, Information Risk Management, Copyright Compliance, File Sharing, FERPA, HIPAA, SSN/PII, IRB, PCI, Report a Security Incident

Services (14)

Employee Information Security Awareness

The Information Security Office manages the ECU Employee Awareness Program for information security.

Enterprise Data Management Support Services

Enterprise Data Management Support Services (EDMSS) collaborates with the campus community to assist in the management of ECU's data and information. This team develops Data Modeling, Metadata Management, and Data Quality solutions.

Export Controls Review

ECU faculty and staff who plan international travel on behalf of ECU should submit this form. Responses to the questionnaire determine whether additional approval, licensing or other coordination prior to departure is necessary for export control purposes.

FERPA Data Permission

Submit this request if you are seeking approval to host (store) FERPA data. A representative from the Office of the Registrar will contact you to discuss. If you are purchasing new software to host FERPA data, please submit the Technology Security Assessment form. FERPA Data Permission is included in that process.

File Sharing

ECU blocks all file-sharing traffic on the university’s network. The term “file sharing” is described as the act of distributing or making available digitally stored material (e.g., music, movies, documents, photos, games, etc.) to other users on the Internet. If you need to use software such as BitTorrent, uTorrent, or Vuze for legitimate business or academic purposes, you will need to submit a file-sharing exception request form through the IT Help Desk.

Identity Theft Protection Committee: PII Use Request

Submit this request for approval to collect, store, use or disclose Social Security Numbers or other Personally Identifiable Information (PII) subject to the North Carolina State Privacy and/or Identity Theft Protection Act(s).

Information Risk Management Assistance

The Information Security Office assists university management and functional areas with the identification, assessment and management of risks to University information. If you need assistance in this area, please submit a ticket and we will contact you.

Information Security Management Assistance

The Information Security Office advises departmental directors and administrators on managing the security of University information in the care of their respective departments.

Information Security Standards and Best Practices

The Information Security Office maintains the ECU Information Security Standards, which define the responsibilities of all employees for protecting university information. We also publish the ECU Information Security Best Practices as guidance to help our employees fulfill their responsibility to protect the information in their care.

Mobile Device Management - Microsoft Intune

Microsoft Intune helps users balance data access with data security on a mobile device.

PCI Support

This category of requests is directly related to devices in scope for PCI (process credit card information) or the PCI firewall. This includes, but is not limited to, any changes needed for a PCI workstation, adding/removing/relocating workstations/printers, PCI firewall changes, etc.

NEVER enter credit card information into your request.

Rapid7 Troubleshooting

Submit this request if you require assistance within or pertaining to Rapid7 and any of its features. This may include but is not limited to false positive vulnerabilities, reporting issues, scanning, how to do any actionable items within the application, etc.

Vulnerability Management Exception Request

Standardized template for Service / System / Application Administrators to submit exceptions for reported vulnerabilities to the Vulnerability Management Committee for review.

*Governance & Compliance Support

If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.