Rev Cycle requests, Ambulatory application support, and User Access requests

Please do not include any HIPAA or PHI information within these technical support requests.

Services (6)

EHR Ambulatory Support

Please submit this form if you require assistance with the HealthSpan ambulatory system. Your request will be reviewed by Desktop Support Services first to rule out any local technical issues.

EHR Modify User Access

Submit to request HealthSpan (EPIC electronic health record) system access to modify existing access or to delete a user's access.

EHR New User Access

Submit to request HealthSpan (EPIC electronic health record) system access for new users.

EHR Provider Time-Out / Clinic Change Request

Please submit this request for any provider clinic schedule modifications or closures.

EHR Report Request

HealthSpan Report requests must have prior IRB approval before a report is distributed. Refer to the ECU HIPAA Privacy Policy for details.

EHR Rev Cycle Support

Submit this form for help with the HealthSpan (EPIC electronic health record) system or to request an investigation, modification of an application or system, a new application or system or software deployment.