Popular Services
Overview of Cornerstone is ECU's employee training portal.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
Services related to our websites, including content management systems and personal websites.
FACULTY/STAFF ONLY. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
If you are having issues with your wireless connection, please submit this service request.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support, asset management or project management in your respective areas.
The PirateID user account and a secure password are used to access ECU resources.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.
Explanation of the process to request a Banner ID for an unpaid affiliate.