Popular Services
Overview of Cornerstone is ECU's employee training portal.
FACULTY/STAFF/STUDENTS. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
If you are having issues with your wireless connection, please submit this service request.
Services related to our websites, including content management systems and personal websites.
The PirateID user account and a secure password are used to access ECU resources.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Canvas is ECU's learning management system for delivery of educational courses.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support, asset management or project management in your respective areas.
Piratedrive is a secure network-attached storage folder available to faculty, staff and students.
ODS is the university’s data warehouse and is used for reporting against many enterprise systems (i.e., Banner, OneCard, DegreeWorks, JAGGAER, Canvas LMS, Faculty 180, RAMSeS, Etracs). Submit this request to add new ETLs, data or enhancement to the existing database or if you need assistance using the ODS database.
Submit this request for the following: TeamDynamix-related Break/Fix Issues, Adding/Renaming/Removing a Group, Creating/Modifying Desktops/Reports, How To/Training, or Ask a Question
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.