Popular Services
Overview of Cornerstone is ECU's employee training portal.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Services related to our websites, including content management systems and personal websites.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
The PirateID user account and a secure password are used to access ECU resources.
FACULTY/STAFF ONLY. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
Canvas is ECU's learning management system for delivery of educational courses.
SAS statistical software licensing available through this request.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
If you are having issues with your wireless connection, please submit this service request.
Piratedrive is a secure network-attached storage folder available to faculty, staff and students.
Submit this request for development and test code migration, database object creation and maintenance, data refreshes, user account creation (non-Banner) and any other database-related service.
Account authentication, or MFA, is ECU's required security action to verify your identity during log in to ECU resources.