Popular Services
Overview of Cornerstone is ECU's employee training portal.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Services related to our websites, including content management systems and personal websites.
NEW! Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium (new). Now provided by ECU with no fees.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
Canvas is ECU's learning management system for delivery of educational courses.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.
Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
Piratedrive is a secure network-attached storage folder available to faculty, staff and students.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.