Popular Services
Overview of Cornerstone is ECU's employee training portal.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Services related to our websites, including content management systems and personal websites.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
FACULTY/STAFF/STUDENTS. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
Submit this request for assistance with application load balancing or advanced web application firewall.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
The PirateID user account and a secure password are used to access ECU resources.
Required when purchasing hardware and/or software to ensure compliance with sensitive information guidelines and policies.
ODS is the university’s data warehouse and is used for reporting against many enterprise systems (i.e., Banner, OneCard, DegreeWorks, JAGGAER, Canvas LMS, Faculty 180, RAMSeS, Etracs). Submit this request to add new ETLs, data or enhancement to the existing database or if you need assistance using the ODS database.
Submit this request for development and test code migration, database object creation and maintenance, data refreshes, user account creation (non-Banner) and any other database-related service.
Canvas is ECU's learning management system for delivery of educational courses.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Request revocation of Banner security roles and ask general questions related to Banner security and password issues.