Popular Services
Overview of Cornerstone is ECU's employee training portal.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
FACULTY/STAFF ONLY. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
Services related to our websites, including content management systems and personal websites.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
If you are having issues with your wireless connection, please submit this service request.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
The PirateID user account and a secure password are used to access ECU resources.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support, asset management or project management in your respective areas.
Canvas is ECU's learning management system for delivery of educational courses.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
Undergraduate Students submit this service for support of ECU's Leaner360. Submit for assistance with Learner360 log in, questions, how-to information or to report an issue.
ECU’s technology purchase process ensures that procurement of all IT equipment, software, Internet of Things devices and services (including cloud services) follows a process of request, guidance, review, then approval.