Popular Services
Overview of Cornerstone is ECU's employee training portal.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
FACULTY/STAFF ONLY. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Services related to our websites, including content management systems and personal websites.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
If you are having issues with your wireless connection, please submit this service request.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.
Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support, asset management or project management in your respective areas.
The PirateID user account and a secure password are used to access ECU resources.
The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events
If you cannot find the service you need from the categories above, please use this form to request support, and we will direct your request to the appropriate technical consultant.
PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
Undergraduate Students submit this service for support of ECU's Leaner360. Submit for assistance with Learner360 log in, questions, how-to information or to report an issue.
Required when purchasing hardware and/or software to ensure compliance with sensitive information guidelines and policies.
If you cannot find the service you need from the list above, use this form to request support, and we'll get you to the right place.