Popular Services
Overview of Cornerstone is ECU's employee training portal.
PIRATEtime is the University’s official time, attendance and leave keeping system of record for employees who track time, as well as employees who are granted or earn leave. For PIRATEtime historical corrections and end user support, Department Super Admins should submit this request.
Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.
Services related to our websites, including content management systems and personal websites.
Emburse (formerly Chrome River) is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.
Request installation and repair for ECU-managed computers, clinic support, purchase quotes/consultations and computer surplus pickups.
Submit to request technical assistance from the ITCS Banner Support and Maintenance team.
ECU email is available through the Microsoft 365 subscription. Submit this form to request assistance or a department email account.
For general problems with your PirateID such as a locked account or a password reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.
The Data and Report Request form is a centralized ticket for faculty and staff to submit new requests for institutional data and reports.
Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.
Request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.
A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.
The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.
FACULTY/STAFF/STUDENTS. Licensing for Adobe Creative Cloud (all apps), Adobe Acrobat and Adobe Express Premium. No fees.
The PirateID user account and a secure password are used to access ECU resources.
Canvas is ECU's learning management system for delivery of educational courses.
Explanation of the process to request a Banner ID for an unpaid affiliate.
AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.
Request a software license transfer or an installation, re-installation, repair of department-purchased software or your computer's operating system.
Report a problem or request connection assistance for your computer, file server, network attached storage (NAS) or Internet of Things (IoT) device.
Piratedrive is a secure network-attached storage folder available to faculty, staff and students.
Required when purchasing hardware and/or software to ensure compliance with sensitive information guidelines and policies.
Submit this request for the following: TeamDynamix-related Break/Fix Issues, Adding/Renaming/Removing a Group, Creating/Modifying Desktops/Reports, How To/Training, or Ask a Question