Popular Services

Overview of Cornerstone is ECU's employee training portal.


Chrome River is a reimbursement system that ECU uses to electronically create, submit and approve pre-approvals, expense reports and ProCard Reconciliation.


Qualtrics is a browser-based survey software licensed by ECU.


Services related to our websites, including content management systems and personal websites.


Can't find the service you need? This form routes to the Pirate Techs Technology Support staff.


Request installation and repair for ECU-managed computers, clinic support, purchase consultations and computer surplus pickups.


For general problems with your PirateID such as a locked account or a passphrase reset, visit https://pirateid.ecu.edu for resolution. If the problem persists, please submit this service request.


Submit this request for the following: Request, change, or deactivate a TeamDynamix user account access for ITCS staff, Non-ITCS Staff or Student Workers or if you are interested in using our TeamDynamix system to track your requests, provide technical support or project management in your respective areas.


ECU email is available through the Microsoft 365 subscription and includes email, calendar, contacts and more. See this service's related articles to learn more details. Submit this form to request assistance or a department email account.


A virtual private network (VPN) is a secure connection between a user’s device and internal ECU campus resources. Submit this form for assistance with VPN or to request a department-sponsored, non-employee account.


Licensing for Adobe Creative Cloud suite of graphic design, video, photography and web development applications plus Adobe Acrobat Pro information.


Submit to request technical assistance from the ITCS Banner Support and Maintenance team.


All campus telephones are digital and utilize the Voice over Internet Protocol (VoIP). Submit this ticket to request support or repair, a new telephone or line of service, relocation, caller ID update or a line settings change.


The PirateID user account and a secure password are used to access ECU resources.


PiratePort is a secure web portal where users access secure internal campus resources and services. Submit this request to report an issue in PiratePort or to request a change or other service in PiratePort.


Request revocation of Banner security roles and ask general questions related to Banner security and password issues.


The Admissions Portal is designed to help personalize a student's admission experience. Once an account is created, the student can apply for admission, track admission status, receive information pertaining to specific academic interests and sign up for tours and open house events


The ECU Business Intelligence Center (ecuBIC) allows users to create specialized reports to support the university's strategic initiatives. Submit this ticket to request access to or assistance with an ecuBIC report.


Access the login link and remotely connect to Windows 10 desktop to complete class assignments. Students can also submit this form for assistance, and faculty can request a software image for a course.


Overview of ECU wireless networks. If you are having problems with your wireless connection, please complete this service request.


Submit this request to the HR Information Systems (HRIS) team for functional assistance with Electronic Personnel Action Forms (EPAFs), Banner HR and Employee Self-Service.


LinkedIn Learning is an educational video platform taught by industry experts in software, creative and business skills. ECU provides all users with an account.


AppWorx is a job scheduler used for automation of Banner-related processes. Submit this form to request a new run request, schedule a process flow (chain), migration (prompt, role, process/chain component change) or modification of an existing job or schedule.


Canvas is ECU's learning management system for delivery of educational courses.


Explanation of the process to request a Banner ID for an unpaid affiliate.