Knowledge Base

Categories (12)

Accounts - Access

MFA instructions, PirateID, passphrase plus info for supervisors and Banner module approvers.
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Business

DocuSign, Formstack, Xtender, Banner INB, Project Management, TeamDynamix, Software Development Services
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Communication - Conferencing - Collaboration

Microsoft Teams, email, listservs, Webex, telephones and fax services.
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Teaching - Learning

Canvas and other learning technologies, campus audiovisual, computer labs, student printing and virtual computing lab.
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Hardware - Software - Storage

Licensed software, apps and downloads, data management, tech purchasing process, computers/printers and file storage resources.
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Multimedia - Video - Online Events

Panopto resources, webinars and events and Microsoft Stream resources.
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Network - Connectivity

Wired and wireless network instructions, VPN and guest network help, find your MAC address
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Research Computing

REDCap, Qualtrics and high performance computing (HPC) in support of ECU's research activities.
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Web Services

Resources for WordPress, Siteimprove, MyWeb, URL shortener and other web tools.
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IT Accessibility

Accessible emails, web pages, course content, video captioning requirements and more.
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IT Security - Compliance

Information and equipment security, sensitive data, compliance and governance as well as regulations, guidelines and terms & conditions
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Training

LinkedIn Learning and security awareness
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